Administrative Support Assistant II

Job No: 537669; 4/04/2024


ADMINISTRATIVE SUPPORT ASSISTANT II
Rongxiang Xu College of Health and Human Services – Public Health

 

Salary Range: $3,505- $5,159/Monthly

 

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.

 

Essential Functions: The incumbent is responsible for providing clerical and other administrative support for a variety of Department functions, including answering phones; keeping track of and filing Department materials and data; assisting with scheduling; responding to student needs; and assisting with travel and other expenditure issues relating to faculty. The incumbent will provide: administrative support for the faculty coordinator of the Department's internship program; assistance in the planning for the Department LED CSU Health Policy Conference; and back-up clerical support to the department's Administrative Support Coordinator with, copying, and assisting at the front office. The incumbent will provide direction to faculty, students, and prospective applicants regarding department, college, and university policies and procedures. The incumbent will respond to student queries regarding current academic status by supplying appropriate information or referral. This includes becoming familiar with university policies regarding academic renewals, reinstatements, late add and drops, petitions, and appeals. The incumbent also works closely with a variety of student offices and/or departments, such as Registrar's Office and Advisement offices, with regards to student records and program requirements, such as grade changes and enrollment issues. The incumbent independently organizes and performs a variety of administrative duties to assure effective daily operations of the department. Work often involves front-line contacts with a wide range of campus and community individuals requiring active problem solving and effective interpersonal skills The incumbent maintains the electronic and hardcopies of the department's course syllabi files; handles the textbook adoption process; including ordering desk copies and submitting textbook orders to the University Bookstore. Submits classroom requests for departmental special events; processes key requests forms for faculty and, staff; and solicits and posts faculty office hours prior to each term. Incumbent will also be required to assist in creation and publication of Department newsletter directed to students and faculty.

Required Qualifications & Experience: Equivalent to two years of general office experience. Thorough knowledge of office methods, procedures and practices; technology and systems. Good organizational and interpersonal skills. Ability to project professionalism in serving faculty, students and organizations within and outside of the university. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

 

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

 

Desired Qualifications: Experience working in higher education and working with college aged students. Familiarity with computer programs used at Cal State LA, such as GET/SA, Canvas, SharePoint, and PeopleSoft. Bilingual English/Spanish. Enjoy working as a team member. Ability to use standard office equipment.

 

Closing Date: Review of applications will begin on April 18, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

 

The person holding this position is conside