Senior Director, Development Services

If you are a current Barnard College employee, please use the internal career site to apply for this position.

Job:

Senior Director, Development Services

Job Summary:

Reporting to the Assistant Vice President and Executive Director, Institutional Funding and Sponsored Research, the Senior Director, Development Services oversees the receiving, booking, processing, and tracking of all charitable gifts coming into the College; the maintenance and updating of trustee, alumnae, and donor records; and any financial and data reporting produced by the staff. This role manages several teams within the division: Development Operations, Business Analytics, and Prospect Research & Development. This position works closely with Advancement staff to ensure the timely and accurate acknowledgment of all gifts and also works in close coordination with Finance and IT. The Senior Director will play a central role in the continuing development and use of the Salesforce database.

Job Description:

Duties & Responsibilities:

• Ensure that all gifts and grants received by the College are booked accurately on a timely basis and in accordance with CASE standards. 

• In coordination with multiple team leaders, serve as a liaison between donors, banks, and Finance for all gifts sent via wire transfer, DTC-eligible securities donations, and mutual fund transfers. 

• Track all wire transfers internally ensuring accuracy and timely booking.

• Establish and oversee record and data entry standards and gift booking policies, maintaining concise standard operating procedures, documentation, and data entry quality control reports. 

• Establish and oversee proper procedures for the calendar and fiscal year ends.  

• Work closely with Development Operations/Finance/IT staff members to monitor, upgrade, and/or simplify processes to improve quality and efficiency. This includes deleting duplicate records in the database.

• Oversee production of quarterly reports on outstanding pledge payments. Serve as the primary point of contact for donor questions regarding pledges.

• Serve as primary Development liaison with the Controller’s Office to confirm gift records and reconcile the College’s gifts and grants reported under CASE standards to Generally Accepted Accounting Principles on a monthly basis. 

• Represent the Development Office in the year-end audit of College financial records, providing documentation and reporting to auditors and handling auditing inquiries.

• Maintain an understanding of all departmental functions to provide necessary back up other staff members.

• Stay current in the area of Development Operations, including CASE management reporting standards, federal privacy regulations, and IRS guidelines.

• Serve as a Core Team member of the new database migration team, providing expertise and translating department data needs in a new system (Salesforce and Affinaquest). 

• Work to identify system and process improvements to improve quality and efficiency as appropriate.

• Work closely with VP, AVP, and Business Analytics team to project closing amounts at the end of the fiscal year.

• Manage the Development Services departmental budget.

• Maintain an understanding of all Development Services functions to provide necessary backup for other staff members, including depositing checks at the Bursar’s Office on campus.

• Other duties as assigned.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position.  The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

Skills, Qualifications & Requirements:

Knowledge, Skills & Abilities:

• Highly organized and capable of managing multiple projects simultaneously while having the ability to shift work seamlessly when priorities change 

• Ability to use (or learn) Salesforce in a sophisticated and creative manner. Extensive knowledge of electronic spreadsheets, databases, and word-processing tools. 

• Strong financial acumen 

• Ability to manage challenges with a proactive, positive, solution-oriented approach

• Outstanding customer service