Global Account Director, Retail & Manufacturing

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. RingCentral is actively integrating AI across our  suite of products, enhancing business communications and contact centers. Our AI-driven platform, RingSense, powers features like real-time call notes, messaging recaps, and AI-assisted summaries. RingCentral's new AI-first contact center, RingCX, offers advanced functionalities such as automated interaction summaries, quality management, and workforce engagement. 

RingCentral wants to expand and scale its already well-established Enterprise Sales team focusing on Fortune 1000 and Global 2000 accounts globally.

RingCentral’s Global Enterprise Sales team is leading a massive change in the way some of the world’s best-known companies and organizations communicate and collaborate. RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

This is where you and your skills come in. We’re currently looking for: a proven Account Director with experience and proven success selling into the Fortune 1000 and Global 2000 accounts in the Retail and Manufacturing vertical.

Job Duties:

• Driving new revenue through customer acquisition for named accounts. Consistently strike / exceed quarterly & annual sales targets.

• Technology field sales - greenfield space leveraging remote resources (engineering, marketing, business development, etc).

• Partnering with the System Integrators, consultants and Strategic Partners to effectively identify, engage and deliver new customers.

• Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch.

• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling.
   

Desired Qualifications:

• 10 + years of technology solution-based selling (SaaS, Unified Communications, Contact Center, Cloud applications, VoIP, telephony).

• Experience and proven success selling into the Retail and Manufacturing vertical.

• Experience in partnering with Global System Integrators, Consultants and companies such as AWS and Salesforce. 

• Demonstrated sales record of obtaining / exceeding quota.

• Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process.

• Success prospecting, engaging, acquiring net new logos. In addition to a well established partner and customer network.

• Must have a proven track record of success selling into F1000 & G2000 Accounts.

• Strong interpersonal skills, ability to convey and relate ideas to others.

• Entrepreneurial flare - ability to learn and adapt quickly.

• Vibrant and energetic attitude, willingness to perform and get things done.

• BS degree or equivalent military and/or working experience

• com proficiency.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/A