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Food and Beverage Events Coordinator

SH Hotels & Resorts
USA CA Treehouse Silicon Valley, United States, United Statesfull_timeVerifiedPosted 21 Aug 2025

About the role

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...Starwood Hotels, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates Treehouse Hotels.Treehouse was founded on the ideas that inspire a child to build a treehouse. Adventure, independence, cozy spaces and repurposing crafty things are what make a place warm and special. That’s why every Treehouse Hotel celebrates found objects, nostalgic tunes, handmade details and locally sourced treats.At Treehouse, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming and several food & beverage offerings, Treehouse Hotels are about playfulness and freedom. The first of the brand’s portfolio, Treehouse Hotel London opened in November 2019.

Position Overview...The Food & Beverage Event Administrator supports the hotel’s Food & Beverage (F&B) division by coordinating the administrative, planning, and operational details for events, banquets, and catering functions. This role bridges the gap between the sales, culinary, and service teams, ensuring seamless communication, accurate documentation, and flawless guest experiences

Key Responsibilities:Event Coordination & Administration
  • Manage Banquet Event Orders (BEOs), event contracts, and function sheets; ensure all F&B details are accurately captured and distributed.
  • Serve as the central liaison between the Events, Sales, Culinary, and Service teams.
  • Track event changes, updates, and revisions in real time; maintain version control of all event documents.
  • Monitor deadlines for deposits, guarantees, and final counts.

Financial & Reporting:

  • Support billing processes: review checks, reconcile event charges, and prepare post-event billing packets.
  • Maintain accurate records of event costs, food & beverage minimums, and consumption reports.
  • Assist with forecasting and revenue tracking for Banquets & Catering.

Guest & Client Communication:

  • Provide professional and timely communication with clients regarding event details, menu selections, and service needs.
  • Support pre-conference meetings with clients and internal teams to confirm details.
  • Respond to guest inquiries and coordinate with Sales Managers to ensure expectations are exceeded.

Operational Support:

  • Work closely with culinary and service leadership to communicate special dietary needs, timing requests, and VIP notes.
  • Assist in creating event schedules, floor plans, and staffing sheets.
  • Track and manage event amenities, décor, and vendor coordination when applicable.

Administrative Duties:

  • Maintain filing systems for contracts, invoices, and BEOs.
  • Prepare daily, weekly, and monthly event reports as needed.
  • Handle administrative support for F&B leadership, including scheduling, meeting notes, and data entry.

About you...
Passionate about organization and has 2+ years of administrative, event planning, or hospitality experience (hotel environment preferred).
  • Strong organizational skills and attention to detail; able to manage multiple priorities under deadlines.
  • Familiarity with hotel event systems (Delphi, Opera, or equivalent) preferred.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite; knowledge of POS and property management systems a plus.
  • Flexible schedule, including ability to support evening and weekend events as needed.

Core Competencies:

  • Guest-first mindset with a focus on warm, professional communication.
  • Ability to collaborate across multiple departments.
  • Financial acumen for event billing and reconciliation.
  • Problem-solving under pressure; adaptable to last-minute changes.
  • Alignment with SH Hotels’ values of sustainability, hospitality, and creativity

About us…Within Treehouse Sunnyvale, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights. We are about playfulness and freedom.Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and

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Company

SH Hotels & Resorts

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