Senior Product Manager (traffic portfolio)

What's the role?

We are seeking an experienced and dynamic Senior Product Manager to oversee a portfolio of Traffic data and services products targeted at the Automotive and Multi-Industry markets. This role requires a visionary professional who can drive product strategy, foster (sustaining) product innovation, deliver and highly competitive and differentiating product, focus on internal as well as customer-facing quality KPIs, and achieve cost targets.

 

The senior role will work closely with cross-functional teams, including Automotive and Multi-Industry go-to-market teams, development, data operations, and customer support, to ensure the successful delivery and growth of our product offerings.

 

Key Responsibilities:

 

Product Strategy and Integrated Road Map

• Define and communicate a clear product vision and strategy that aligns with the company’s overall goals and market needs
• Develop and maintain a comprehensive, data and services integrated product road map, ensuring alignment with business objectives and customer demands
• Prioritize product features, enhancements, and improvements based on market input, research, customer feedback, and business priorities

New Product Development

• Lead the ideation, validation, and development of new product concepts from inception to production release
• Conduct market research and competitive analysis to identify opportunities for (sustaining) innovation and differentiation
• Collaborate with go-to-market, development and design teams to create customer-/user-centric products that meet market demands and exceed customer expectations

Quality KPIs and Cost Control

• Relentless focus on product quality, making internal as well as customer-facing quality KPIs (such as defect density, first-pass yield, mean time to resolution, customer complains per feature, …) a central aspect of everyone’s role in delivering long-term product success
• Set and achieve cost targets for the product portfolio
• Monitor product performance metrics and make data-driven decisions to optimize product quality and cost
• Work closely with development and data sourcing teams to develop effective integrated product road maps and quality KPIs
• Work closely with vertical go-to-market teams to develop effective go-to-market strategies and licensing models

Stakeholder Management

• Act as the primary point of contact for internal and external stakeholders, including senior management, customers, and partners
• Communicate product vision, strategy, proposition, and performance to stakeholders, ensuring alignment and support
• Facilitate cross-functional collaboration and ensure that all teams are aligned and working towards common goals

Customer Focus

• Champion the voice of the customer throughout the product lifecycle, ensuring that customer needs and feedback are incorporated into product decisions
• Conduct regular customer interviews, surveys, and usability testing to gather insights and improve product offerings
• Ensure high levels of customer satisfaction and loyalty by delivering products that meet or exceed customer expectations

Who are you?

Who are you?

• Bachelor’s degree in Product, Business, Marketing, Engineering, or a related field; MBA preferred
• Minimum of 10 years of experience in product management, with at least 5 years in a senior or lead role
• You care deeply about your customers, their problems and work tirelessly to innovate on their behalf
• Experience in working with traffic products in Automotive and in Multi-Industry markets. Included in this are companies that provide the following capabilities: (EV) Routing and Vehicle Navigation Services, Automotive L2/L2+ Navigation, Fleet Logistics, Last Mile and Middle mile, Transportation, and Traffic Management
• Experience in creating products and solutions that improve operational efficiency of vehicles and fleets and improve ETA predictions. Has product and industry knowledge about capabilities and applications of Traffic services
• Strong strategic thinking and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and presentation skills, with the ability to influence and align stakeholders at all levels
• Deep understanding of market research, competitive analysis, and customer segmentation
• Experience in agile product development methodologies and tools
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously

Personal Attributes