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Front Desk Sales / Member Services
Goldfish Swim SchoolUnited Statespart_timeVerifiedPosted 11 Aug 2026
💰 $38,000/yr
About the role
Responsive recruiter
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
At Goldfish Swim School, we’re not only passionate about building confident swimmers - we’re passionate about building careers. Our team creates the Golden Experience and WOW customer service that keeps families choosing Goldfish week after week, making learning (and work) FUN!
We’re looking for a part time Front Desk Sales & Member Services representative with strong sales skills to join our team! If you love building relationships and helping people find the right solution for their needs and if you’re motivated by accomplishing goals and supporting business growth, this could be the role for you.
O-fish-ial Summary:
In this position, you’ll be one of the first people families interact with at Goldfish Swim School. You will be responsible for supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations.
Perks & Benefits:
- Great hourly pay ($19.29 per hour) + performance-based bonus opportunities
- Paid training and lifeguard certification
- Set weekly schedule
- Free swim lessons for children and siblings
- Culture-driven company that practices our core values as much as our swim skills
What success looks like:
- Growing membership by connecting with prospective families and helping them find the right swim lesson program, contacting new inquiries promptly and converting into memberships
- Parents trust you as their go-to resource throughout their swim journey and new families feel welcomed, informed and excited to enroll
- Achieving daily, weekly, and monthly enrollment goals
- Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
- Delivering exceptional customer service while answering questions and resolving concerns
- Processing registrations, scheduling lessons, and supporting front desk operations, maintaining accurate records and assisting with administrative responsibilities
- Coordinating birthday parties and in-school special events
- Creating a welcoming, clean, and organized environment for members and guests
- Supporting a positive team culture and contribute to the overall Goldfish experience
What else should you know?
- All team members receive Lifeguard, CPR, First Aid, and AED certification
- Schedule will include at least one weekday evening (until 8:30pm) and one weekend (Saturday/Sunday) shift per workweek
- The work environment contains a warm, humid pool environment with moderate noise levels
- We’re looking for enthusiastic team members who enjoy connecting with people, achieving goals, and creating positive experiences
At Goldfish Swim School - Washington Park, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Compensation: $19.29 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadersh
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