LN Concerts, Ticketing Director

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO

• Creates and manages weekly reporting schedule; adjusts reporting frequency depending on the tour and needs of the department.
• Accurately reports VIP packages selling on Ticketmaster and non-Ticketmaster platforms.
• Works closely VIP Nation Ticketing staff to determine what inventory is available in every market; reports inventory changes and adjustments.
• Creates unique reporting formats using Excel reflecting financial data of a tour.
• Manages reporting distribution lists and ensures that all stake holders are receiving appropriate sales reports.
• Uses a variety of Ticketmaster TMI products to pull appropriate sales data.
• Assists managers and VIP Nation financial staff by incorporating financial information into reports and interpreting ticketing audits.
• Provides administrative and customer service support as needed.
• Works VIP events in the Los Angeles area.

WHAT THIS PERSON WILL BRING

• Highly organized; able to commit to a schedule, use time efficiently and meets all deadlines
• Must possess an elevated, proficient understanding of ticketing operations and inventory management
• Experience working in a box office, venue or event management
• Creative and resourceful problem solver
• Intermediate understanding of Microsoft Excel; able to create macros and complex formulas; ability to use excel to present appropriate information.
• Superior written and verbal communication skills; must be able to request information from colleagues at other companies and actually receive it.
• Ability to generate and provide comprehensive financial reports.
• Love of music and live events; knowledge of popular music

BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing bus