Director of Clinical Services - The Refuge

Overview

What Is The Refuge, A Healing Place?

The Refuge, A Healing Place is a nationally recognized residential behavioral health facility situated on approximately 94 acres in the heart of Florida’s Ocala National Forest. We specialize in trauma-informed, long-term treatment for adults (18+) struggling with PTSD, process addictions, substance use, eating disorders, and co-occurring mental health challenges. Our care model blends evidence-based therapies (like CBT, DBT, exposure therapy) with holistic and experiential approaches (such as art therapy, meditation, massage, nature-based work) to support healing at the mind, body, and spirit levels.

We offer a full continuum of care: medical detox, residential treatment, partial hospitalization (PHP), relapse prevention, and alumni support.

The campus  is designed to foster both privacy and community: clients live in shared cabins, and therapeutic groups often meet in intimate, nonclinical settings throughout the forested grounds.

 

Position Summary:The Director of Clinical Services will oversee the clinical programs at The Refuge- A Healing Place, a leading behavioral health facility. This position ensures the delivery of high-quality patient care, program development, and regulatory compliance. The Director is responsible for providing clinical leadership, managing staff, and aligning services with the hospital’s mission to treat patients with mental health and substance use disorders.

 

This position will be onsite Mon-Fri at our beautiful facility in Ocklawaha, FL.

 

After applying, please complete the screening questionnaire that will receive a link via text message and/or email. 

Responsibilities

Key Responsibilities:

• Leadership & Management:
• Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
• Oversee day-to-day clinical operations to ensure efficiency and collaboration between departments.
• Promote a culture of accountability, continuous improvement, and patient-centered care.
• Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care.
• Engage collaboratively with corporate leadership and ensure alignment with organizational goals
• Program Development & Implementation:
• Develop, implement, and evaluate evidenced-based clinical programs to meet community needs.
• Integrate evidence-based practices into treatment plans and ensure their alignment with hospital goals.
• Lead initiatives to improve patient outcomes and satisfaction while optimizing resource use.
• Quality & Compliance:
• Ensure compliance with federal, state, and local regulations, and accrediting bodies like Joint Commission and CMS.
• Monitor clinical performance metrics and implement corrective actions as needed.
• Oversee documentation and reporting to maintain accurate patient records.
• Ensure safety and infection control requirements are met.
• Staff Development & Supervision:
• Supervise, mentor, and support clinical staff, promoting professional growth and competency.
• Provide clinical supervision to clinical staff as needed, ensuring all clinical staff are trained on and consistently implement evidenced-based practices – including assessments, implementation of measurement-based care, and evidenced-based interventions
• Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs
• Manage hiring, development, training, and performance management of staff to ensure effective operations.
• Conduct regular reviews of caseloads to optimize utilization of services.
• Provide training and oversight for staff, including CPR, de-escalation, and other required certifications.
• Collaboration & Communication:
• Work with hospital leadership to align clinical services with hospital-wide initiatives.
• Work with hospital leadership to ensure alignment with corporate leadership and in alignment with organizational initiatives and values.
• Serve as a liaison between clinical staff, administration, and external partners, fostering clear communication.
• Engage with community organizations and healthcare providers to enhance patient access to services.

Additional Responsibilities:

• Direct crisis intervention efforts and oversee case planning and care coordination.
• Maintain a