Regional Vice President and General Manager

Company Description

Located in Dallas’ most vibrant and exciting neighborhood, The Knox, Auberge Resorts Collection is the city’s most interesting and desirable new address. An exclusive haven where Southern charm meets contemporary sophistication, the hotel and residences introduce a bold new chapter in the story of Dallas luxury—anchoring Auberge Resorts Collection’s presence in one of the city’s most coveted neighborhoods.

Developed in collaboration with leading local visionaries, this refined retreat is nestled at the intersection of Knox Street’s stylish boutiques and the leafy serenity of the Katy Trail. Our uniquely Dallas destination offers a harmonious blend of retreat and conviviality, where lively dining, an immersive wellness program, and thoughtfully curated social spaces reflect the city’s dynamic cultural rhythm.

Blending modern sophistication with the neighborhood’s historic charm, The Knox will feature hotel interior designs by Martin Brudnizki and residential interiors by Dallas native, Chad Dorsey, creating a seamless fusion of international style and relaxed local elegance. Offering world-class cuisine, innovative wellness programs, and easy access to Dallas’ top shopping and cultural attractions, The Knox is set to become a premier destination for both visitors and residents seeking a refined urban experience.

Job Description

The RVP & General Manager of The Knox will play a pivotal role in launching and leading one of Dallas’s most anticipated ultra-luxury hospitality and residential destinations. This position demands a seasoned leader with a track record of successful hotel and branded residence openings, particularly in high-end markets. The ideal candidate will bring a blend of strategic leadership, and operational excellence. With a keen understanding of F&B, sales and marketing, and HOA dynamics, this leader will be responsible for building a best-in-class team, overseeing pre-opening planning, and establishing a service culture grounded in personalized, one-of-a-kind experiences.

The RVP & General Manager will oversee all aspects of The Knox Hotel & Residences, ensuring a seamless and integrated experience for both hotel guests and residence owners. This includes directing day-to-day operations, managing homeowner relations across all Auberge branded residences, and driving performance across financial, guest satisfaction, and brand standards metrics. In addition, the RVP and General Manager will work closely with the Knox District CEO and their team to ensure the highest level of collaboration, operational efficiency, and strategic alignment—with a deep focus on quality and service excellence as guiding principles. 

The role also involves serving as the face of the property within the local community, fostering stakeholder relationships, and championing The Knox as a cultural and social anchor in the Knox District and Dallas overall. The ideal candidate will embody the Auberge Resorts Collection ethos, with a polished presence, strong commercial acumen, and the ability to lead with integrity and charm.

The initial priority will be the successful launch of The Knox. Once the property is fully operational, the RVP & General Manager will transition into their broader regional responsibilities and oversight.

• Personal Values: Demonstrates integrity, drive, and the ability to foster trust and confidence among peers, team members, residents, and guests.

• Brand Representation: Embodies an ultra luxury mindset, with a pedigree that aligns with The Knox’s high standards.

• Attitude and Presence: Exudes charm, engagement, confidence, and assertiveness, with a polished style that resonates with the Auberge brand.

PROFESSIONAL BACKGROUND

• Proven record of leading luxury hotel openings, including staffing, budgeting, operational planning, and community engagement.

• Direct experience managing branded residences or serviced condominiums, with an understanding of HOA dynamics and owner expectations.

• Industry Expertise: Preference for candidates with a strong background in Food & Beverage (F&B) or Sales & Marketing.

• Owner and Resident Relations: Proven ability to maintain and strengthen relationships with ownership, homeowners, residents, and other key stakeholders.

• Commercial Acumen: Demonstrates a savvy approach to business operations, with innovative thinking to address unique challenges, especially as The Knox will require bespoke operational solutions.

• Brand Experience: Previous experience managing independently branded luxury hotels in addition to traditional hospitality brands, including properties with integrated residential components.

• Community Engagement: Strong involvement with the local community and a network within high society. Active eng