Business Office Manager

Business Office Manager
Location: Hillcrest Firethorn, Lincoln, NE
At Hillcrest Health & Living, our mission is to inspire people to live their best lives. We are seeking a dedicated Business Office Manager to join our Hillcrest Firethorn team in Lincoln. This role is responsible for managing the daily business operations of the community, supporting our residents, families, and team members with integrity, compassion, respect, teamwork, and service.
What does Hillcrest have to offer?
• Competitive compensation and comprehensive benefits package
• Four different health care plans to choose from
• Vision, dental and life insurance
• Attendance PTO – earn extra PTO monthly for good attendance
• Professional development opportunities (tuition reimbursement, student loan repayment for nurses, certifications and more)
• Choose when you get paid with Dayforce Wallet!
• Gym membership reimbursement and partner discounts
• 401(k) with company match
Key Responsibilities
• Oversee business office operations, including billing, accounts receivable, and collections.
• Ensure accuracy and compliance in financial records, resident accounts, and reporting.
• Provide support to residents and families regarding billing questions and account status.
• Manage team members in the business office, offering coaching, training, and performance management.
• Collaborate with department leaders to maintain effective communication and support operational goals.
• Prepare financial reports, budgets, and forecasts as directed.
• Maintain compliance with organizational policies, state, and federal regulations.
• Support admissions and census management processes as needed.
Requirements
• Previous experience in healthcare business office operations strongly preferred.
• Associate’s or Bachelor’s degree in Business, Finance, or related field preferred.
• Leadership or supervisory experience required.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and billing software.
• Commitment to Hillcrest’s mission and values: Integrity, Compassion, Respect, Teamwork, Service.