Business Development Specialist (Mining)

Job Summary

As a Mining Specialist, you will serve as a key operational and customer-facing support role focused on the mining sector. This role bridges field operations, technical services, customer care, and cross-departmental collaboration—ensuring exceptional service and reliability across all touchpoints.

As a BDS, You Will…

Customer Engagement & Relationship Management

• Serve as a primary point of contact for mining customers via in-person visits, phone, and electronic communication
• Respond to inquiries and ensure timely follow-up
• Develop and maintain positive, long-term relationships with customers and vendors
• Support sales team efforts to increase Share of Wallet (SOW) at key accounts
• Represent and promote Senergy in a professional, dignified, and ethical manner

New Business Development

• Identify and cultivate new business opportunities within the mining industry.
• Conduct market research and analysis to identify emerging trends, customer needs, and growth opportunities.
• Negotiate and close business deals with mining customers that drive volume and profitability growth for Senergy.
• Develop strategies, terms, and conditions that align with company objectives and customer requirements.

Sales Support & CRM Management

• Document daily activities in the CRM system
• Assist in preparing proposals and tracking opportunities in CRM
• Produce and interpret customer reports related to product usage, efficiency, and service

Technical Product & Equipment Knowledge

• Develop an understanding of Senergy’s fuel and lubricant products and their mining applications
• Gain working knowledge of Chevron ISOClean and Reliability-based Lubrication (RbL) programs
• Assist in oil sampling procedures and cleanliness operations
• Support the maintenance and installation of sold and loaned equipment
• Learn the operation of bulk lubricant tank farms and equipment

Operations & Service Execution

• Understand and assist with monitoring customer product levels using various platforms
• Participate in filtering and fluid cleanliness procedures
• Safely operate light-duty vehicles
• Maintain familiarity with Senergy’s trucks and delivery systems

Internal Collaboration & Communication

• Communicate and collaborate effectively with internal departments, including Sales, Operations, Safety, and Logistics
• Support companywide initiatives and assis