Benefit & Eligibility Worker (Human Service Specialist 3), Bilingual English & Spanish Preferred

Initial Posting Date:

10/13/2025

Application Deadline:

10/28/2025

Agency:

Department of Human Services

Salary Range:

4023.00-5575.00

Position Type:

Employee

Position Title:

Benefit & Eligibility Worker (Human Service Specialist 3), Bilingual English & Spanish Preferred

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Are you fluent in English and Spanish? Our diverse communities' benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill.

Opportunity awaits!

Become a source of support for those in need. Embrace diversity, equity, inclusion, and respect while building trust in challenging times. Make a meaningful impact on lives and grow your career. Join us as a Benefit & Eligibility Worker (Human Service Specialist 3) today!

Summary of Duties

As a Benefit & Eligibility Worker, you will:

• Champion inclusivity by working with diverse groups to provide equitable access to resources and services.

• Perform eligibility determinations, redeterminations, and periodic reviews.

• Conduct interviews with applicants applying for benefits.

• Communicate eligibility decisions to applicants.

• Provide person-centered services with a trauma-informed approach to identify needs.

• Be responsible for accurate and timely eligibility determinations across the state.

• Create a work environment where everyone feels welcomed, appreciated and valued.

• Participate in professional development opportunities and ongoing education of cultural awareness.

Minimum Qualifications

• Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.

• An equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes

We are looking for candidates with:

• Experience reviewing and processing eligibility for assistance programs, ensuring applicants met required criteria.

• Experience clearly explaining program details and eligibility requirements to applicants.

• Experience collaborating effectively with diverse groups of people including coworkers, clients, and community partners.

• Experience resolving issues and providing respectful, person-centered support tailored to applicants’ needs.

• Experience working within and building relationships in a team environment.

• Experience managing a high volume of work, meeting deadlines, and delivering quality results.