Senior Principal Inbound Product Manager, IoMT Security

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:   

• Develop, own and deliver the product roadmap for the healthcare device / medical IoT (IoMT) device security management market
• Partner with UX design and engineering team members to build products that solve (IoMT) market challenges
• Partner with cross functional teams (outbound PM, marketing, pre/post-sales) to formulate product plans and execute on product roadmap.
• Leverage existing ServiceNow products and capabilities to ensure the most efficient delivery of products.
• Partner and influence horizontal products and platform roadmaps to leverage innovations delivered across the entire ServiceNow product portfolio.
• Work with ISV and SI partners to complement product roadmap and bring holistic solutions to the market.
• Analyze the competitive landscape and where ServiceNow fits into the ecosystem.
• Lead prototyping and early ideation of new product features, capabilities.
• Demonstrate strategies and tactics to deeply understand the users of ServiceNow and bring that perspective back into the organization (“voice of the customer”).

Qualifications

To be successful in this role you have:

• 12+ years of enterprise application product management experience – at least 2 years in SaaS.
• Entrepreneurial approach and comfortable in a dynamic, results-driven environment.
• Demonstrated ability to create user experiences in both browser and mobile form factors that delight end users.
• Relentless focus on product-market fit.
• Excellent cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations; understanding and experience with using data and analytics to optimize the user experience and enhance the product.
• Excellent written and oral communication, with the ability to communicate effectively on both technical and business topics; able to present equally effectively to an engineer or to a customer
• Self-directed with the ability to think strategically and execute tactically; attention to detail and proven ability to manage multiple, competing priorities simultaneously.
• Ability to handle multiple competing priorities in a fast-paced environment.
• You’re a practitioner of Agile methodologies and making them work in different organizations and environments.
• Knowledge of the ServiceNow platform and current applications portfolio is a huge plus.
• Demonstrated success working closely with technical integration partners

Nice to Have experience:

• 2+ years of ServiceNow experience, as a product manager, administrator, user, or developer on the platform.
• Knowledge of healthcare device / medical IoT (IoMT) systems is a huge plus
• Cybersecurity industry related experience
• Security Information and Event Management (SIEM) systems like Splunk, Microsoft Sentinel, IBM QRadar, etc.
• Performance monitoring systems inclu