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Customer Planning & Service Director

Amcor
United Statesfull_timeVerifiedPosted 8 May 2026
💰 $2,147,483,647/yr

About the role

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.


Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.


To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

Overall Long-term Strategy of Business Unit or Function

  • Provide strategic oversight, organizational leadership, and accountability for service, inventory, scheduling and other critical business initiatives
  • Deliver YOY service improvements that balance customer request dates, plant scheduling optimization, and improved material age and turnover
  • Create and lead a unified culture (Customer Service, Supply Chain, Plant Planning) via a shared vision & strategies that deliver positive end-to-end  experiences for plants and customers
  • Develop the cadences to ensure seamless communication and alignment across all teams 
  • Lead direct teams and through influence with dotted line partnerships back to operations and operations planning

Capabilities/Experiences/ Perspectives Needed to Deliver:

  • Ability to positively influence & communicate effectively
  • Results orientation  that delivers on key business objectives
  • Strong leadership within a d

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Company

Amcor

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