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Team Leader - EU RD

NielsenIQ
Indiafull_timeVerifiedPosted 11 Apr 2023

About the role

<h3>Company Description</h3><p>NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit <a href="http://www.niq.com/">www.niq.com</a>.</p><p> </p><p>NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.</p><h3>Job Description</h3><ul><li>Responsible in ensuring the quality performance monitoring, reporting and analysis of respective Operations department.</li><li>Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when required.</li><li> Work with the quality team on first time right and cycle time reporting alongside with</li><li>Operations team to identify focus areas.</li><li>Ensure appropriate communication and escalation of issues to relevant senior stakeholders.</li><li>Providing expert advice to BAU team on difficult queries, ensure sufficient workaround or testing is done before escalating to Enablement team.</li><li>Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content.</li><li>Maintain an understanding and working knowledge of systems, functions and capabilities within item coding.</li><li>Identify innovations and trends within assigned categories and ensure NielsenIQ coding rules and data/category structures stays current with changes to the industry.</li></ul><h3>Qualifications</h3><ul><li>Bachelor's Degree in related fields</li><li>Required Language(s) : English</li></ul><h3>Additional Information</h3><ul><li>Strong Written and oral communication.</li><li>Logical thinking and problem solving.</li><li>Ability to lead and actively participate in team and client meetings.</li><li>Ability to manage priorities and deliver against established timeline.</li><li>Mentor and coach other associates.</li><li>Take ownership and accountability on the activities assigned.</li></ul><p><strong>About NIQ</strong></p><p>NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. </p><p>NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com </p><p>Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnielseniq%2F&amp;data=05%7C01%7CJulianne.Knapp%40nielseniq.com%7C90f29598c08841185bee08db2589b0f6%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638145045523579214%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=y7Y7Hrvnyk3imLIt8gUtvQkRCV0QZCWh0NIU17wegeE%3D&amp;reserved=0">LinkedIn</a> | <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fnielseniq%2F&amp;data=05%7C01%7CJulianne.Knapp%40nielseniq.com%7C90f29598c08841185bee08db2589b0f6%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638145045523579214%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Q14VCaXQcwHu9pRAUrfEpYDya4bNviRaLn1IuCyzxSs%3D&amp;reserved=0">Instagram</a> | <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fnielseniq&amp;data=05%7C01%7CJulianne.Knapp%40nielseniq.com%7C90f29598c08841185bee08db2589b0f6%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638145045523579214%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=vvEIFXzAatYZb0SFOtMeajIStdcBs7Tbvau6%2FTM3Mlw%3D&amp;reserved=0">Twitter</a> | <a href="https://nam02.safelink

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NielsenIQ

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