Planet Beauty & Accessories, Sales Consultant, Part Time, Fixed Term

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

Brown Thomas Blanchardstown is currently looking for an enthusiastic Sales Consultant to join their Planet Beauty & Accessories team on a Part Time (15 & 30 hours), Fixed Term (1 year) basis.

The BTA Sales Consultant will deliver an exceptional, personalised customer experience that reflects our luxury brand identity. You will act as a trusted advisor, building long-term client relationships, driving sales, and ensuring service excellence across every interaction. The successful candidate will embody the values of Brown Thomas Arnotts, demonstrating emotional intelligence, product expertise, and a passion for exceeding customer expectations.

Responsibilities include:

• Deliver exceptional customer service, anticipating needs and tailoring recommendations to drive sales

• Achieve and exceed individual and team sales and service targets

• Provide expert product knowledge across multiple categories and stay informed on brand launches

• Accurately process transactions, loyalty sign-ups, and returns

• Collaborate with stockroom, online, and concessions to ensure seamless operations

• Participate in training and coaching to enhance product knowledge and service skills

• Promote adoption of digital tools (e.g., CRM, WhatsApp clienteling, stock locators)

• Maintain compliance with company policies, procedures, and data privacy

KNOW WHAT WE'RE LOOKING FOR

•  Customer Orientation & Relationship Management – Deliver an exceptional, luxury-level service experience by anticipating needs, tailoring solutions, and building long-term client loyalty

• Emotional Intelligence – Demonstrate empathy and self-awareness when handling customer concerns, maintaining professionalism in every interaction

• Planning, Organisation & Prioritisation – Maintain impeccable floor standards, manage multiple tasks efficiently, and ensure timely follow-through on client needs

• Accountability & Motivation – Take ownership of individual results, proactively drive sales and service opportunities, and contribute to team success

• Collaboration & Teamwork – Partner with colleagues across sales, stockroom, and online functions to ensure seamless service delivery

• Compliance & Integrity – Uphold all company policies, operational standards, and data privacy requirements to safeguard trust and service quality

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary

• Contributory Pension Scheme

• Competitive annual leave entitlement

• Team Member discount across the world’s most iconic brands

• Recognition Days for Volunteering & Wellbeing

• Wellbeing Initiatives

• Extensive Learning & Development Offerings

• Leading Talent Programmes