Clinical Director, 326 Rockaway Supportive Housing Program (47422)

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The Clinical Director will oversee the coordination of clinical services at the 326 Rockaway Supportive Housing Program with a focus on both behavioral and physical health. The Clinical Director provides guidance and supervision to a team of case management and clinician staff, as well as creating systems that enhance services. The Clinical Director will: 

• Supervise the coordination of services and clinical and case management staff ensuring daily activities are held according to program protocols and is line with RiseBoro’s mission 

• Receive referrals for tenant placement, review all documentation, schedule, and conduct interviews for incoming tenants 

• Hire qualified team members and ensure staff have the resources they need to succeed 

• Support, observe, and guide staff in working effectively with tenants and implementing evidence-based practice models 

• Conduct weekly supervision, including case conferences, with staff to ensure appropriate delivery of services, tenant, and programmatic success, assess staff performance, and provide support for job development 

• Oversee the completion of tenant needs assessments and support staff in developing ongoing, individualized, tenant-centered service plans 

• Work with Program Administrator and Director of Supportive Services on program buildout at its inception 

• Leading staff in health care planning, as appropriate, and care team planning 

• Work to ensure tenant adherence to physical and behavioral health medication 

• Support the Tenant Services Director and other program staff’s efforts to design independent living skills curriculum and its implementation 

• Provide conflict resolution, crisis intervention, and crisis de-escalation, as need arises 

• Approve and submit accurate timecards for all direct reports 

• Establish and maintain a rotating on call assignment and emergency phone protocols 

• Complete and submit reports to Program Administrator for review and submission to funding source and Director of Supportive Services 

• Conduct regular audits of charts and files 

• Initiate disciplinary action and develop performance improvement plans for staff as needed; conduct annual performance evaluations and assist staff in the creation of goals for improved program implementation 

• Is on call 24 hours a day/seven days a week in case of emergencies 

COMPETENCIES 

• Dynamic, able to multi-task, problem solve, and work independently with strong leadership and decision-making abilities 

• Team player and willing to work with a diverse population 

• Ability to travel and to be on call 24/7 in case of emergencies 

• Trained in child development, mandated reporting, and family dynamics 

• Trained in harm reduction and housing first services approaches 

• Experience with evidence-based practices and/or evidence-informed services including, but not limited to: 

• Positive Youth Development  

• Recovery-Oriented and Trauma-Informed Case Management 

• Critical Time Intervention 

• Commitment to RiseBoro’s mission of unleashing the potential of communities to thrive, no matter the odds 

• 3-5 years of supervisory experience 

EDUCATION AND EXPERIENCE REQUIREMENTS 

• Licensed Master of Social Work, LMSW required - LCSW preferred 

• At least 3 years of relevant social service experience, particularly in providing clinical and counseling services to young adults and young adult families  

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, ag