Solution Architect

Company Overview

 

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

 

The Team & Role

The solution architect is a key member of the professional services team responsible for the  design and architecture of Zuora solutions. The position requires strong consulting skills with  the ability to effectively command a room. The solution architect plays a lead role during the  implementation, identifying and documenting client business requirements, mapping and  configuring the Zuora solution to meet the client’s requirements and providing guidance to the  client to achieve a successful implementation. They must identify potential issues and risks  early in an implementation to develop mitigation strategies and contingency plans. A solid  candidate will have an innate ability to simplify complex technology concepts and to plan,  prioritize and seamlessly integrate all moving parts to deploy successful solutions. 

 

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. 

 

What you’ll do

 

• Solution design using the full Zuora product portfolio 
• Design and validate that the proposed solution architecture supports the stated and  implied business requirements 
• Review technical team deliverables for compliance with architecture standards,  guidelines and leverages best practices 
• Articulate and present different point of views on various technologies 
• Present Architecture deliverables such as Ecosystem and Integration diagrams,  ERD, Business Process Flows, Swim lanes, Visio and Mock-ups 
• Exhibit strong executive presence and ability to interact and effectively  communicate with key project sponsors from CXO to end users. 
• Deliver Expert Services to the Zuora Partners

Your experience

• Must have enterprise level experience, within a professional services organisation,  as a Solution Architect and/or Business Consultant with a leading technology  consulting or product company, delivering moderate to complex ERP, billing,  revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers and  architect the value of our solution and the best practices to implement it 
• Experience in requirements gathering, use cases documentation, business analysis,  systems design and integration, user interface design and implementation 
• Experience in data analysis, conversion and migration, interfaces and reports 
• Experience with system design using configuration and/or customization,  integration, testing and support 
• Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover 
• Experience in Waterfall and Agile methodologies 
• Must be a strong team player with excellent communication skills at the business  and technical level, able to collaborate as part of a diverse and distributed team to  deliver exceptional customer results in a rapid paced implementation environment 
• Experience with accounting and be able to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously 

#ZEOLife at Zuora

 

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, com