Senior Business Data Analyst

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We're looking for an experienced Senior Data Analyst to join our BI & Strategy team. Reporting to the Sr. Director, Data Strategy & Execution, you'll be responsible to:

• Collaborate with stakeholders and users to understand their functional and technical data requirements, and develop datasets to meet these needs.
• Partner with customer success, support, and operations teams to understand their data needs, KPIs, metrics, and insights, and contribute to the enterprise data roadmap.
• Develop and regularly review data dictionaries and metric definitions for various business functions, technical datasets, and metrics.
• Design Tableau dashboards to provide insights and reporting.
• Conduct data enablement sessions for business teams, communicating new datasets, metrics, and processes.

What We're Looking for (Minimum Qualifications)

• Over 6 years of experience in data initiatives, including data and systems analysis, storytelling, and data engineering, with a focus on reporting, analytics, and process automation.
• Experience with analytics frameworks and methodologies, data visualization principles, and source systems/business applications such as Salesforce, Hadoop, and Big Data Architecture.
• Experience in building data roadmaps for customer success and support groups, translating data needs into functional and technical requirements for the data engineering team.
• Advanced SQL skills and proficiency in visualization tools like Tableau and Looker.
• Experience collaborating with partners and users to understand, document, and implement data and analytics needs, as well as implementing data governance frameworks and using industry-standard ETL tools (e.g., Matillion, DBT).

What Will Make You Stand Out (Preferred Qualifications)

• Advanced SQL skills and proficiency in visualization tools like Tableau and Looker.
• Experience with data governance frameworks and industry-standard ETL tools (e.g., Matillion, DBT).

This role offers remote work options.

#LI-Remote

#LI-YC2

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$105,000—$150,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy st