Director, Internal Communication (Hybrid)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Reporting directly to the Senior Director of Culture and serving as an integral member of the Culture team, the Head of Internal Communication will be responsible for leading and executing all corporate internal communication as well as support talent acquisition and people operations external communication initiatives at Axon. This role will establish best practices and strategic planning for consistent internal communication, as well as creative ways to engage colleagues across the organization in Axon’s mission, vision and values. This individual will own the voice, in partnership with our executives to our employees and work closely with our external communication and social media colleagues to pull through our story to our customers. A critical piece to this role is ensuring employees have the right corporate information, guidance and resources to effectively deliver their daily task and roles, while feeling informed and passionate about the work Axon is doing.

The ideal candidate will bring deep experience across communication disciplines, with a focus on strategic internal communications, change management experience and engagement efforts. This individual should be energized to help build and evolve plans to support the growing needs of this communication function within Axon and bring a strategic “thinker and doer” attitude to roll up their sleeves and deliver compelling and creative communications campaigns to our employees. If you thrive in a fast-paced setting and think on your toes and get passion from building out capabilities and functions in a growing organization, this role is for you!

What You’ll Do 

Location: Phoenix, AZ or Boston, MA - hybrid role
Reports To: Senior Director of Culture
Direct Reports: 0

• Lead and execute an overall integrated internal communications foundational framework identifying appropriate ways of working across the organization.
• Develop new and improve existing tools (e.g., town halls, Slack channels, intranet, newsletters) to support employee experience and awareness of key business initiatives and company purpose and values.
• Partner with the rest of the culture team to build greater connection across our employee base and foster greater passion and excitement for our business progress, mission and connection to our executives.
• Identify and execute field/sales communication best practices practices; Establish themselves as a subject matter area expert in internal communication, providing counsel to executives and partnership with our sales and marketing organizations to support greater engagement and connection to information for our field based employees.
• Ensure diversity in thought and voice across our executives to our employee base, identifying appropriate voice and support in drafting content and establishing forums for executives to have greater connections to employee base.
• Bridge divides and celebrate differences across employee experiences, locations, tenures and levels.
• Support our talent acquisition and people operations teams in communications needs, including external communications initiatives and owned content to pull through recruitment campaigns, thought leadership and other key imperatives of the function to both our employees and in collaboration with our corporate communications teams, the public.
• Ensure alignment of internal and external messaging and work across the communications organization to support the team with core messaging and counsel and review of implementation.
• Routinely measure success for raising the profile and awareness of the Axon suite of products in alignment with broader brand strategies and the vision and goals of communications plans.

What You Bring

• 5+ years experience in strategic communications, either in-house or agency experience working directly on internal communications and engagement for business to service level industries. Blended experience of agency/client-side and/or in-house in a high-growth company preferred. Experience with technology products and/or public safety experience a plus.
• Demonstrated experience in managing comprehe