Intern: IT Systems Administrator

<h1><strong>Build the Future with Us —&nbsp;</strong>EquipmentShare is Hiring a Intern: IT Systems Administrator</h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>EquipmentShare is searching for a student intern to join the Team at our Home Office in Columbia, MO for the <strong>SPRING of 2027.</strong></p> <p>&nbsp;</p> <h3><strong>What You Will Do</strong></h3> <ul> <li>Serve as the primary escalation point for advanced technical issues from the IT Support team.</li> <li>Troubleshoot and resolve complex infrastructure, identity, application. and cloud-related issues.</li> <li>Support identity and access management through Okta, Google Workspace, and related authentication technologies.</li> <li>Work closely with Engineering, Security, Networking, and IT Support teams to resolve cross-functional incidents.</li> <li>Document technical procedures, create knowledge base articles, and improve operational workflows.</li> <li>Document and Operationalize repetitive processes to be passed down to our support team.&nbsp;</li> <li>Participate in infrastructure projects, migrations, system upgrades, and technology rollouts</li> </ul> <h3><strong>About You</strong></h3> <p>Our mission to change an industry is not easily achieved. That's why we look for students who are up for the challenge to join our internship program. In turn, our interns have countless opportunities to make a tangible difference in an industry that's long been resistant to change.<br>Flexible work schedule but prefer Monday – Friday between 8am – 5pm.</p> <h4><strong>What You're Working With</strong><em><br></em></h4> <ul> <li>Working knowledge of Identity and Access Management (IAM) principles and security best practices.</li> <li>Experience documenting technical processes and maintaining accurate system documentation.</li> <li>Excellent analytical and problem-solving abilities.</li> <li>Strong written and verbal communication skills across Slack, email, and virtual meetings.</li> <li>Comfortable collaborating with distributed teams across multiple departments.</li> <li>Highly organized with the ability to prioritize multiple initiatives simultaneously.</li> <li>Self-motivated with the ability to work independently while knowing when to escalate issues.</li> <li>Adapt