General Manager

General Manager 

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing fixed full arch dental implant treatments.  Driven by a collective desire to improve the lives of  prospective patients,

ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.  This mission-focused work has enabled the ClearChoice network to achieve amazing growth, yet we’ve only reached a small portion of the population who could benefit from ClearChoice services.  ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. 

We are searching for individuals who can help us continue pursuing our goal of reaching prospective
patients and helping to transform their lives.   When you join ClearChoice, you are joining a team of
individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

Summary:
At ClearChoice, our objective is to ensure the highest quality of care by not only using specialists to
deliver treatment, but to have all the specialists at one location, working together as a team, and
supported by state-of-the-art imaging equipment and an on-site lab. We are committed to providing life-changing procedures to our patients while they experience world-class customer service. 
The General Manager will manage the business operations of a $15MM+ operation through the
development of strong partnership relations with Doctors, the Management Group and the staff. This
position ensures the alignment of the practice with the core purpose and beliefs of the network. You will also manage the financial performance of the practice, employee performance and development of existing and new processes. 

Essential Functions: 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Reviews analysis of activities, costs, operations and forecast data to determine center progress toward stated goals and objectives 
• Confers with divisional leadership and center Dr, to review achievements and discuss required changes in goals or objectives resulting from current status and conditions 
• Participates in formulating and administering company policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives 
• Responsible for ensuring best practices are in place. Able to manage scheduling efficiency, problem solve spontaneously and proactively plan ahead. Responsible for ensuring the development of center staff is scheduled and able to coach and manage performance as necessary. 
• Reviews and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures 
• Additional Responsibilities: 
• Manage full revenue performance of the center, including managing performance of all staff 
• Review and manage key performance indicators including sales, collections, healthcare financing, close rate, collection ratio, percentage to target, and pipeline metrics 
• Develop and manage the partnership between the Company and the Doctor through the consistent communication of core purpose and beliefs and collaborate with leadership to resolve issues in conflict with them. Foster strong relationships with our Doctor Partner to ensure alignment to strategic objectives throughout the center. 
• Manage the annual operating planning process in accordance with Company financial guidelines to ensure the attainment of the company’s strategic objectives 
• Regularly review and interpret the financial performance of the practice to ensure plan achievement and profitability targets. 
• With support from the Supply Chain Department implement best practices, purchasing guidelines and protocols which effectively leverage the collective buying power of the ClearChoice network. 
• Manage and report the practice assets through effective inventory control, supply chain, procurement and AR management to ensure effective inventory utilization and practice efficiency. 
• Collaborate with the Clinical Affairs Department to support clinical training programs and mentoring for clinical staff to ensure the clinical staff meets the technic