Head of Warehouse & Distribution

Department: Distribution

Employment Type: Full Time

Location: Summerville, SC

Description

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

This is a rare opportunity to lead and scale a Warehouse & Distribution operation at a pivotal stage of growth. The ideal leader is a proven operator who brings both strategic perspective and a strong on-site presence. Someone who sets the standard by being deeply engaged with the operation, the people, and the details that drive performance. 

In this role, you will own the Warehouse & Distribution function end-to-end, architecting the organization, implementing world-class processes, and leading advanced automation initiatives to support Thorne’s growth toward approximately $1B in revenue. You will build a high-performing, safety-first operation that delivers exceptional quality, reliability, and cost efficiency, while developing strong teams and a culture of accountability and continuous improvement. This role offers the opportunity to make a lasting impact on how Thorne scales, operates, and serves its customers.  

This is an on-site position located at our Summerville, South Carolina Distribution Facility.

RESPONSIBILITIES

• Owns the Warehouse & Distribution function end-to-end and architects the organization to scale reliably toward ~$1B in revenue.
• Leads SOP creation, change control, deviation management, and CAPA execution to maintain audit-ready compliance in a regulated environment.
• Serves as a highly visible, physically present leader who spends significant time on the floor driving standards, culture, and execution.
• Works with Senior Vice President, Supply Chain and Channel Management to manage relationships with strategic distribution partners. Partners cross-functionally on transportation strategy, carrier RFPs, and cost-to-serve optimization. 
• Leads automation strategy and execution (e.g., AutoStore or equivalent GTP, AMRs/AGVs, WES/LMS, advanced WMS slotting, conveyor/sortation) from business case through stabilization.
• Converts dashboards into clear actions using throughput, accuracy, labor productivity, uptime, safety, and cost metrics.
• Runs multiple complex programs in parallel using disciplined project management (RACI, RAID, critical path, stage gates).
• Owns inventory integrity systems including ABC cycle counting, root cause analysis, CAPA, and GL reconciliation to sustain ≥98–99% accuracy.
• Ensures automation and material handling systems meet uptime and performance targets.
• Leads a high-performance team, develops and strengthens staff, and provides ongoing coaching and feedback. Evaluates and scales the organizational structure including supervisor/lead layers, Inventory Control, Training, and Safety functions. 
• Responsible for overseeing the cleanliness and organizational structure of the warehouse, using industry best practices, and for adherence to all Company and OSHA safety standards.  

WHAT YOU NEED

• Bachelor’s Degree required. Graduate degree preferred. Advanced operations, engineering, or supply chain education preferred. 
• 7+ years of site-level ownership of a distribution center or multi-site operation and direct accountability for performance. Must be automation-native, with hands-on experience delivering automation initiatives end to end (business case through stabilization), including technologies such as AutoStore/GTP, AMRs/AGVs, WES/LMS, advanced WMS slotting, and conveyor/sortation systems.
• Proven ability to lead in high-growth, multi-channel environments while running 3–6 major projects in parallel using structured program management disciplines (RACI/RAID, critical path, stage gates) and crisp, effective stakeholder communication. 
• Strong data fluency; ability to translate analytics into operational decisions and sustained results including inventory management software
• Demonstrated leadership in inventory integrity, including ABC cycle counts, recount triggers, root cause analysis and corrective actions, systemic process improvements, and general ledger reconciliation; ability to consistently maintain 98–99%+ inventory accuracy. 
• Experience with transportation and parcel operations, including exposure to TMS p