Facilitated Enrollment Representative

Anticipated End Date:

2025-09-17

Position Title:

Facilitated Enrollment Representative

Job Description:

Facilitated Enrollment Representative

Location: Buffalo, New York and surrounding areas

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Some after hours and weekend work. Requires working in the field/community centers/provider offices 4 days per week and working 1 day per week virtually from home.

The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments.

How you will make an impact:

• Provides assistance to the community in understanding the marketplace and the insurance programs it offers.

• Provides individuals and small businesses with assistance in completing enrollment applications.

• Educates potential members on the tools available to help narrow their plan options.

• Assists individuals in comparing and contrasting the benefits costs and the quality ratings of different plans.

• Assists assigned Community Based Organizations with presenting product information to constituents.

• Must complete required training and authorization for FEs within 30 days of hire.  

Minimum Requirements:

Requires a High school diploma or equivalent and a minimum of 1 year of experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Prior experience in healthcare preferred.

• Excellent customer service, problem solving, and communication and interpersonal skills strongly preferred.

• Understanding of Salesforce, Excel and PowerPoint strongly preferred.

Travels to worksite and other locations as necessary.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $21.81 to $32.72.

Location: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MKT > Community Rel/Outreach & Educ

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 compa