About the role
<p>Are you fluent in Swedish and passionate about providing excellent customer service? Join a growing international team and help deliver top-notch support to customers across Europe.</p><p>As a <strong>Swedish-speaking Customer Service Representative</strong>, you’ll assist customers via <strong>phone, email, and chat</strong>, resolving inquiries, troubleshooting issues, and ensuring a positive and professional experience for every interaction.</p><p>This role is ideal for candidates who want to gain international experience while enjoying the Mediterranean lifestyle in Greece.</p><h3><strong>Your Responsibilities</strong></h3><ul><li> Handle customer inquiries in Swedish via phone, chat, and email </li><li> Provide accurate information and solutions following company policies </li><li> Resolve issues professionally and maintain high-quality service standards </li><li> Document interactions and escalate when necessary </li><li> Collaborate with colleagues to improve processes and workflows </li><li> Participate in training and onboarding programs</li></ul>