RV PREP - Warrenton, VA

Job Details

Job Location: WDC Office - Warrenton, VA 20187

Job Title: RV Prep (Detailer) Location:

Reports To: Hub Manager Department:

FLSA Status: Non-exempt Job Code:

Supervises Others: No

SUMMARY

The RV Detailer will be expected to clean vehicles to Cruise America specifications prior to rental or sale.

The objective of this job is to provide customers with a clean, operational vehicle and thus a pleasant

rental introduction to Cruise America.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintain a neat and organized work area with sufficient supplies.
• Provide vehicle familiarization tour and answer customer questions.
• Move vehicles to local locations as necessary.
• Clean and detail vehicle interior and exterior.
• Perform basic maintenance functions.
• Detail RVs retired from the rental fleet.
• Dump waste from vehicles.
• Add propane to vehicles.
• Operate cleaning equipment or machines.
• Assist manager in planning vehicle needs and daily planning.
• Provide exceptional detailing and housekeeping skills for all coach and chassis components.
• Perform other duties as assigned.

COMPETENCIES

• To perform the job successfully, an individual should demonstrate the following competencies:
• Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve
• performance; shares expertise with others.
• Job Knowledge - Competent in required job skills and knowledge; keeps abreast of current
• developments; requires minimal supervision.
• Customer Service (when necessary) - Manages difficult or emotional customer situations;
• responds promptly to customer needs; solicits customer feedback to improve service; responds
• to requests for service and assistance; meets commitments.
• Communications Able to communicate orally in English with supervisor, co-workers and
• customers (when necessary).
• Teamwork - Gives and welcomes feedback; able to build morale and group commitments to
• goals and objectives; supports everyone's efforts to succeed.
• Active Listening Gives full attention to what other people are saying, taking time to understand
• the points being made, asking questions as appropriate, and not interrupting at inappropriate
• times.
• Speaking Talking to others to convey information effectively.
• Equipment Selection Determining the kind of tools and equipment needed to do a job.
• Quality Management - Demonstrates accuracy and thoroughness.
• Ethics - Works with integrity and principles; upholds organizational values.
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Dependability - Commits to long hours of work when necessary to reach goals. This may include
• nights and weekends.

RV Prep

Job Description

2

September 12, 2016

• Professional appearance - displays good personal grooming and adherence to company protocol

 

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill,