HOTEL F&B EVENTS & OPERATIONS COORDINATOR (PART-TIME)

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Primary mission:

The primary mission of the Hotel Food & Beverage (F&B) Events & Operations Coordinator is to assist the F&B Director in managing hotel F&B operations, with a strong emphasis on planning, coordinating, and executing on-site events and banquets.  This role is integral in ensuring all events – ranging from weddings and corporate conferences to social gatherings – are executed flawlessly, while also supporting daily restaurant, bar, and room service operations when needed.

SCOPE OF WORK + TEAM

• Reports to F&B Director
• Supports F&B, Operations, Sales & Catering Team

RESPONSIBILITIES

Event Planning & Coordination

• Partner with the F&B Director and Sales/Catering team to plan and execute a variety of hotel-hosted events, including:
  • Weddings and social celebrations
  • Corporate meetings and banquets
  • In-house promotional events (e.g., holiday brunches, themed dinners, etc.)
• Create and manager Banquet Event Orders (BEOs), diagrams, timelines, and event briefs.
• Attend pre-conference meetings and walk-throughs with clients and hotel staff.
• Coordinate logistics across departments (culinary, AV, housekeeping, valet, etc.)
• Oversee event set-up, service, and breakdown; be present during key events

Administrative & Operational Support

• Maintain the F&B Director’s calendar, assist with scheduling, communications, and documentation.
• Track and organize event-related inventory (linens, service ware, décor, etc.)
• Assist with invoice reconciliation, budgeting, and reporting for events.
• Provide operational support during peak hours in hotel F&B outlets (restaurant, bar, lounge, in-room dining).

Guest & Client Relations

• Act as a primary point of contact for event clients during planning and execution.
• Resolve issues promptly and professionally to ensure guest satisfaction.
• Collect post-event feedback and share recommendations for future improvements.
• Support VIP services or special guest requests during F&B events.

<