Labor and Employee Relations Specialist

 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Location: Chicago, IL

Full Time 

Hybrid Role: Tuesday-Thursday (in office)- Monday & Friday (remote) 

With over 45,000 team members across 250+ locations, delivering $3Billion per year in revenue, Levy has considerable
opportunities and challenges when it comes to Employee Relations.

 

The Labor and Employee Relations Specialist supports efforts to build a positive culture of accountability, promoting team member welfare and recognition. Position assists the Labor Relations and Employee Relations teams with investigations, record-keeping, informational requests, training, and various administrative tasks related to Labor and Employee Relations. Position is also accountable for assisting Human Resources and operational management in achieving positive employee relations environments. Role is responsible for a wide variety of analysis, interpretation, development, implementation and administration of issues and support involving team members at both union and non-union environments.

Responsibilities

Employee Relations

• Provide outstanding advice and guidance to managers relating to Employee Relations Issues
• Monitor issues to identify trends or emerging patterns
• Ensure advice and policy guidance is communicated in line with our Core Signature and employment law standards
• Support the design, communication and continual improvement of employee relations resources
• Develops and delivers training related to Employee Relations topics and procedures
• Manage the process of SpeakUp (Whistle blowing) allegations and investigations
• Responds to HR inquires submitted to the Speak-Up hotline, e-mail and other communication channels that involve Employee Relations matters
• Partners with Field HR, Legal, Labor Relations, Risk Management and Operations for resolution of escalated HR inquires
• Assists in internal team member investigations as assigned
• Oversees the creation of tools to communicate important HR information – newsletters, webinars, training

Labor Relations

• Coordinate labor relations projects to ensure their completion in a timely and efficient manner
• Provides support to the Labor Relations team on collective bargaining, including compiling draft documents, fulfilling informational requests, and coordinating post-negotiations activity
• Assists in preparation for contract negations and arbitration hearings
• Provide guidance to human resources and operations management in resolving labor relations concerns and issues ensuring alignment with company practices and collective bargaining agreements
• Keep all stakeholders informed about labor relations matters, changes in policies and any potential areas of concern
• Assist with the interpretation and administration of labor contracts
• Design and deliver training on labor relations initiatives
• Maintains recordkeeping of agreements, materials, arbitrations, grievances, or any other related documents
• Be a champion for great people management
• Other duties as assigned
   

Experience

• Real-world experience supporting or implementing employee relations standards and investigations
• 1+ years of Labor Relations experience in a multilocation unionized environment strongly preferred
• Experience conducting effective & objective investigations and advising on corrective action in unionized environments
• Experience in grievance handling and negotiations preparation
• Working in a remote support capacity

Skills & Qualifications 

• Bachelor’s degree
• Knowledge of labor and employment laws, e.g., NLRA, FLSA and FMLA
• Excellent verbal and written communication skills
• Attention to details
• Willing to travel +5-10% of time