Digital Content Intern — Web Programs

California Water Service

Job Description:

The Digital Content Intern – Web Programs supports all external-facing digital communication activities and objectives, including writing, editing, and electronic publishing for online channels. This position will help develop, implement, and assist with customer-facing, strategic web platforms and projects.

This position supports public-facing digital communications for California Water Service Group and its subsidiaries. The position reports to the Manager, Digital Content and is located in Torrance, California.

INTERNSHIP REQUIREMENTS:

• One‑year commitment from June 1, 2026, through May 28, 2027

• Summer - full time (32-40 hours per week)

• Fall/Spring/Winter - based on school schedule

• 100% on-site, no remote option

• Eligibility for employment in the US is required without sponsorship (ex. OPT, F1, etc.)

ESSENTIAL FUNCTIONS:

The responsibilities and duties of the Digital Content Intern, Web Programs will include, but not be limited to:

• Creating and implementing strategic digital communications campaigns that support the company’s strategic framework and live on the company’s web sites and other online platforms

• Creating and publishing annual, digital Consumer Confidence Reports for all water systems and related customer outreach materials

• Writing and editing regular and emergency content for web sites, and ensuring content stays updated

• Ensuring web sites and other online platforms align with best practices and are leading-edge, effective tools for key audiences

• Customizing digital content for individual districts

• Assisting in creating, setting up, and launching phone/text message/email notifications in Customer Outreach Portal

• Monitoring use of logo/branding to ensure consistency

• Understanding regulatory and legal policies and procedures to ensure online/digital materials comply with all laws and requirements

• Maintaining accessibility of all web sites

• Ensuring search engine optimization of web sites and pages

• Maintaining intranet pages for company, department, and districts and assisting with content

• Documenting, implementing, and managing approved web-based initiatives

• Customizing digital content for different audiences

• Assisting with the building of monthly bill onserts/inserts for customer bills and scheduling them in DocWeb for delivery with customer bills

• Supporting the IT department with server- and security-based initiatives, WP Engine protocols, plugin updates, and monitoring of all incoming email traffic for cyber-security concerns

• Support other departments with public-facing online communications and internal communications as appropriate

• Configuring, writing scripts for, and monitoring automated production tools

• Developing and managing tools for automation of web-related tasks

• Maintaining search engine optimization of web sites and pages.

• Working with internal managers, outside printers, digital content providers, consultants, and other vendors to produce and distribute materials

• Participating in and supporting the company’s Continuous Improvement program and projects

• Attending meetings and training courses as directed by Cal Water

• Performing other duties as assigned

MINIMUM QUALIFICATIONS:

• High School diploma

• Full-time student in a 4-year program, working toward a bachelor’s or master’s degree in computer science or similar field and/or equivalent

• Proficient in use of Microsoft Office

• Working knowledge of html

• Website building or Wordpress experience preferred

• Strong verbal and written communications skills

• Able to plan, organize, prioritize, and multitask

• Valid California Driver License

Salary Range: $25.00 - $27.00

Deadline to submit resume is Saturday, March 7, 2026.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should