Sr. Director Engineering

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 

Your mission is to provide hands-on technical leadership to multiple development teams. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements. 

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and a drive for excellence. 

Visa is transforming our externally-facing Visa University technology solutions to enable our VCA (Visa Consulting & Analytics) business with configurable digital product portfolios which can be packaged and delivered to fast-growing segments of Visa clients . We need a proven technology leader with strong business acumen to partner with VCA and drive both our immediate mid-term acceleration plans as well as our strategic long-term solution. Expertise in agile delivery, building purpose driven teams, and a background in complex integration projects involving multiple internal tools and 3rd party solutions is critical. Prior experience in payments, and a background in Learning Management and delivering multi-media, blended-learning experiences is preferred. 

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will also play a pivotal role in growing our Visa University external-learning solutions footprint, seeking new paths to revenue by building modular, open solutions that will scale with our business. 

Essential Functions 

• Responsible for the overall development life cycle with significant bottom-line impact. 
• Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & 
• developing complete solutions. 
• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization. 
• Partner with product owners in developing a strategy and roadmap that align with business goals. 
• Manage technical debt and costs within your product and organization budgets. 
• Influence adoption of best engineering practices, automations of software development, testing and deployment processes. 
• Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services. 
• Be responsible for the incident management, change, and problem management. 
• Hire, retain and grow high-performing and diverse global engineering teams. 
• Invest in the career development of your employees with a strong focus on mentorship and training. 
• Lead with a strong client focus mindset across organizations. 
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc. 
• Recruit and manage an engineering team dedicated to the implementation of technology strategy for the Visa University Learning Enablement Technology team (LET). 
• Collaborate closely with the VCA product office to define the learning enablement technology strategy and communicate a clear vision for the team. 
• Make a positive impact on Visa's LET applications and solutions, foster innovation and explore new technologies such as G