Quality Control Technical Supervisor

Kenvue is currently recruiting for:

Quality Control Technical Supervisor

This position reports to Quality Control Microbiology Manager and is based at Lititz, PA

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to: Quality Control Microbiology Manager

Location: Lititz, PA

Travel %: 5%

What you will do 

The Quality Control Technical Supervisor  is responsible for technical support to Quality Control associates engaged in calibration, maintenance, and management of laboratory equipment and instrumentation. Ensures compliance with quality standards and production schedules. At this level the role has increased responsibility including, but not limited to, additional skills, multiple lines/products, diverse teams, etc.  

Key Responsibilities

• The QC Technical Supervisor is responsible for the scientific support of the quality laboratories.
• Support the Laboratory Out of Specification (OOS) and Out of Trend (OOT) test results investigations and ensure detailed root cause analysis and documentation.
• Serves as the technical authority and assist laboratory staff with troubleshooting, resolving corrective actions and timely completion of reports.
• Actively participate in process improvements and will assist with the development of laboratory procedures in accordance with current testing guidelines and current GMPs.
• Implement changes in test methods, instrument and equipment, space allocations, workforce utilization, testing schedules, and other factors required to maintain or improve compliance with quality standards of existing products and to establish initial and continuing compliance with quality standards for new and/or redesigned products.
• Make recommendations to management and lead implementation of new and replacement instruments to improve laboratory processes reducing reoccurring laboratory issues, growing product quality and delivery while reducing production costs.
• Provides input on Lab and Site capital expense planning for instrument and equipment life cycle management and laboratory testing improvements and continuity.
• Has the vital independence, authority and responsibility to initiate action to prevent nonconformities, enact remediation plans, identify and document quality problems, initiate, recommend, provide and verify solutions to quality problems and direct or control further processing and delivery of nonconforming product.
• Establishes priorities and schedules.
• Prepare, revise, and implement SOP’s and/or laboratory systems to maintain compliant with GLP and current regulatory expectations, including CSV and I