Director, Delivery Lead - Engineering Enablement

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

As a member of Engineering Enablement, you will be joining a strategic and collaborative team that is passionate about enhancing the engineering experience and unifying the engineering community on common strategies. As a Delivery Lead, we will look to you to:

- Coordinate cross-team initiatives to enable the engineering community

- Identify and execute on opportunities to enhance visibility, consistency, and collaboration

- Manage reverse demand

- Support audit events to ensure compliance and efficiency

- Oversee contract management and financials

Let us help you accelerate your career as we grow our team and transform the engineering experience!

What Will You Do?

• Participate in Program Increment planning to ensure work is included in Program Increment plans and capacity is allocated for technical needs and unknowns. 

• Collaborate with circle leadership, product owners, engineering, and enterprise stakeholders to manage reverse demand, incidents, and change activities. 

• Establish feedback loops by conducting cross-team reviews and engaging all key stakeholders to enhance learning cycles. 

• Improve education and engagement for engineers and stakeholders by organizing delivery plans and educational activities. 

• Coordinate audit events and documentation, including quarterly SOX certifications. 

• Manage contracts and financials, including chargeback procedures. 

• Drive improvement through multi-team retrospectives, metrics, and assessment analysis. 

• Escalate and track risks to eliminate systemic waste and improve the flow of value. 

• Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, and dashboards. 

• Facilitate successful collaboration and communication to effectively manage cross-team dynamics. 

• Promote and educate others on best practices for effective software delivery. 

• Provide input on resourcing to address critical bottlenecks. 

• Perform other duties as assigned. 

What Will Our Ideal Candidate Have?

• Bachelor’s degree preferred.   
• Five years of experience in an agile/execution role delivering technology solutions on a demanding schedule including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e., multi-team planning techniques, facilitating retrospectives, dependency management, etc.) preferred.  
• Programming/development experience preferred.  
• Strong technical knowledge and a deep strategic mindset. Understanding of DevSecOps, CI/CD, and security scanning tooling.  
• Proven analytical skills and experience making decisions based on hard and soft data.  
• Strong knowledge of the business with the ability to develop and leverage business and/or vendor partnerships. 
• Expertise in advising on business priorities and maximizing value by identifying solutions that align with business goals.   

What is a Must Have?

• 2 years of relevant technology experience required. 
• 2 years of people management or team leadership experience required. 
• 2 years of Program Management in an Agile environment or related experience required. 

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for