Account Associate

About the position

The primary responsibility of the Account Associate (AA) is to assist the Client Director pod in handling Computacenter customer base and the sales of products and services. Account Associates are empowered to help & support the Sales process; making it easier for a Client Director pod to handle and seek out opportunities while the AA works on and coordinates any related activities or client needs. The Account Associate is required to work with various internal Departments as well as external Vendors; and continually call on, track & pursue all “working” sales opportunities in an effort to build customer satisfaction, assist in growing any additional sales opportunities within the client, and enable the sales pod to pursue new, strategic accounts.

 

Salary Range: $75k - $90K USD

 

What you'll be doing

Work alongside Client Director and Account Managers to deliver excellent service to existing customers and assist in driving new business within prospective target clients.

Schedule and attend meetings with customers and prospective customers as requested.

Maintain customer relationships by informing current and future customers of current promotions and new or upgraded products; responding to customer inquiries, emphasizing sale-able features, quoting prices and credit terms; motivating customers to buy; following up with potential/existing customers to assure customer success and resolve problems.

Manage Existing Clients with Assigned Incumbent Client Directors & Account Managers: Account Associates will assist in running day to day activities, such as: pre-qualifying new opportunities within client infrastructure, coordinating internal resources for sales opportunities, work with the Inside Sales team regarding order tracking/reporting, conducting "up-sell" call campaigns, managing Accounts Receivable issues, and scheduling/inviting Clients for key events. From time to time, the Account Associate will be required to provide Proposals for solutions in tandem with the Client Director / Account Manager.

Account Associates will assist in developing weekly customer meeting agendas, documenting meeting notes, managing follow up with task owners.

Account Associates will be responsible to define and manage customer success for accounts that they are supporting alongside the Client Direct / Account Manager and account team.

Embrace and support Computacenter’s mission and core values.

 

What you have

Bachelor’s degree preferred

1-2 years of professional experience

Technology background or experience is preferred

Keen ability to manage time effectively and prioritize appropriately.

Ability to work independently and exercise discretion and personal judgment

Intermediate skills using Microsoft Office, Outlook, and the Internet.

Ability to travel to meetings. Must have a valid Driver’s License.

Legally eligible to work in the United States

 

What you can expect

 

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

 

About us

 

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us