Field Application Engineer

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Cambridge Radio Frequency Systems (CRFS), a global leader in RF technology, was founded in 2007 to innovate in spectrum monitoring and geolocation. The company focuses on manufacturing and designing advanced hardware and software solutions to detect, monitor, and analyze RF signals in complex environments. This expertise has proved crucial to various sectors, including national spectrum regulators, the military, and security and intelligence services. As the spectrum becomes ever-more congested, CRFS’ mission is to continue pioneering sophisticated technologies for complex challenges in the RF spectrum domain.

CRFS was acquired by Motorola Solutions in November 2025.

Job Description

We are looking for a Field Application Engineer to join our team. 

The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritize complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.

Duties and responsibilities

• Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)

• Provision of technical support directly to customers/end-users where required

• Regular proactive engagement with Sales staff to support sales objectives

• Ensuring Health and Safety requirements for all activities are met

• Ensuring all activities are carried out in accordance with the CRFS Quality Management System

• Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives

• Ensuring Customer Training materials are updated and maintained to the required standards

• Ensuring Customer Training is delivered competently

• Ensuring the provision of first-line customer support where required

• Ensuring currency through regular engagement with CRFS technical staff

• Responsible for successful technical delivery of external demonstrations, events etc.

• Reporting directly to the CRFS Customer Experience Manager

Experience and Qualifications Required

• Degree or similar standard technical education

• Demonstrable qualifications and experience of RF systems and the RF Spectrum

• Proven understanding of networking principles and tools

• Proven Field Engineering experience

• Proven Training Delivery Experience

• Knowledge of safe working practices including risk assessment and mitigation

Personal attributes

• Passionate determination to help our Sales team win business and to offer support to our partners and customers where required

• Excellent interpersonal skills with the ability to work independently and as part of a team

• Proactive self-starter

• Flexible and responsive

• Problem Solver

• Excellent verbal and written communication skills

• Willing and able to travel regularly both within the USA and overseas

Basic Requirements

• Bachelor's Degree OR 2+ years of field engineering experience

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex,