Business Energy Advisor or Senior Business Energy Advisor

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

*Can be hired at either level depending on experience*

Position Summary

This is the intermediate level of the Business Energy Advisor (BEA) classification hierarchy. Employees at this level solve more complex problems, in business energy areas of specialization, with general supervision. Incumbents are expected to develop advanced skills and the ability to work with greater independence. They effectively apply fundamental concepts and procedures to work that is complex and varied. The purpose of the Business Energy Advisor is to develop and nurture long-term relationships with Small/Medium and Large business customers, introduce and cross-sell Duke Energy Products and Services to these customers, and close/win customer projects for energy efficiency, transportation electrification, demand response, clean energy and outdoor lighting.

The Senior Business Energy Advisor develops relationships with business customers including the C -level/owners to introduce these customers to Duke Energy Products and Services and close/win customer projects for energy efficiency, transportation electrification, demand response, clean energy and outdoor lighting. Senior Business Energy Advisor’s also excel in nurturing the long-term relationship for further cross-sell opportunities as new products are available for mostly large (assigned/unassigned) and SMB markets.

Responsibilities

• Developing, nurturing and maintaining long-term customer relationships.

• Pipeline/database management using CRM.

• Team collaboration/meetings.

• Internal/external trade shows, presentations and stakeholder engagement.

• Promote and assist customers with navigating and benefiting from all the of the company’s products and services.

• Work closely and in collaboration with internal staff including large account, community relations and economic development managers to cross-promote products and services to their customers while providing essential support to ensure success.

• Working with commercial and industrial customers with an emphasis on qualifying prospective customers, eligible equipment, and projects both in and out of the Duke Energy service.

• Providing the customer with top-notch support throughout the process, which may include qualifying equipment, identifying the best fit program for the project, providing Trade Allies resources to perform the work as applicable, discussing opt-in when it applies, and helping the customer with their application(s) to ensure the customer has a positive experience from start to finish.

• Collecting usage and billing data, building and site information, equipment information, and details of project scope in order to help the customer find the product and service that best suits their needs.

Desired Skills

• Self-motivated

• Multi-tasker

• Detail-oriented

• Articulate

• Public speaking

• Quick learner

• Excellent communication skills - including writing, speaking and listening

• Problem-solver

• Team player

Required/Basic Qualifications Business Energy Advisor

• Bachelor’s degree in business or other related technical field (sustainability, energy engineering, energy efficiency, etc)

• 3 years related work experience.

Required/Basic Qualifications Senior Business Energy Advisor

• Bachelor’s degree in business or other related technical field (sustainability, energy engineering, energy efficiency, etc)

• 4 years related work experience.

Desired Qualifications

• Certified Energy Manager, CEM or related AEE certification

• PE license

• Master’s degree

• 5 -10 years related work experience, including:

  • Proficiency using a CRM, especially Salesforce

  • Energy management, energy efficiency, ESG and/or sustainability

  • Sales

  • Project management

  • Utility rebate programs, utility rates, regulatory awareness

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Additional Preferred Qualifications

• In addition to desired degree, 5 years relate