Associate Director, HC PMO & Change Management

Job Family:

IT Project Management

Travel Required:

None

Clearance Required:

None

About This Role:

The Associate Director, Human Capital Program Management Office & Change Management will play a key role in helping Human Capital Roadmap projects (change initiatives) meet business, schedule and budget objectives. You will be focused on leading and executing on multiple project management efforts for critical strategic HC priorities. Additionally, you will focus on the people side of change – including changes to business processes, systems and technology. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. The final candidate will work to drive faster adoption, greater ultimate utilization and improve the efficacy by which other employees respond such that business results are achieved.

This role needs to be well-versed in process improvement & excellence tools, as well as business process methodologies. Ideal candidates have internal/corporate HR experience in top tier professional services firm and should have a demonstrated track record of highly effective stakeholder management and experience with influencing C-Suite leaders to drive outcomes.

What You Will Do:

• Project Management:

  • Lead our Human Capital Project Management Office and Change Management function to ensure successful adoption of initiatives across the Human Capital Portfolio. Build our first central HC PMO, leveraging the existing infrastructure within Guidehouse to develop tools and practices for our Human Capital leaders to utilize as they manage projects within their functions.

  • Build rapport and respect both within the Human Capital team and across the enterprise - to include, but not limited to:

    • Within Human Capital: TA, Talent, HCBP/Advisory, HC Ops, HR Tech/Systems, Total Rewards, Workplace Relations, Compensation, People and Culture, Resource Management, etc

    • Outside of Human Capital: IT, Finance, Sales, Marketing, Security, Legal, Executive Leadership, and Client Services

  • Maintain relationships and lead project meetings with key business partners to ensure planning, prioritization, visibility and partnerships for enhancements

  • Participate in and lead project requirements gathering sessions with functional subject matter experts, IT and users

  • Project Management (within HRIS), defining HR technology requirements, testing approach and deployment strategy for various projects and providing overall project status, risks, issues across portfolio of projects they are a part of

  • Develop and evolve our Human Capital Roadmap and Project Listing – tying this back to our People Strategy - and execute against over a 1-3 year time horizon.

• Change Management:

  • Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.

  • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.

  • Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.

  • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes related to Human Capital projects

• Supervision:

  • While this role will not immediately have supervisory responsibility, this person will have to influence many others in the organization to succeed. The Manager, HC PMO & Change Management will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The chosen candidate will also support project teams in integrating change management activities into their project plans. Finally, they may provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitioning to the new HC systems.

What You Will Need:

• Bachelor’s Degree

• Minimum 7-10 years of experience in managing large, complex projects across Human Capital/Information Technology and the broader enterprise

• Minimum 7-10 years of experience in change management relating to system implementations and other Human Capital or Information Technology projects

• Knowledge of HR business process fundamentals

• Experience with large-scale organizational change