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Application Administrator II
Ferris State UniversityBig Rapids, United Statesfull_timeVerifiedPosted 27 Jun 2025
💰 $57,000/yr
About the role
Position Title:
Application Administrator II
Location:
Big Rapids (Main Campus)
Department:
Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions.
Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors.
Participates in the evaluation of vendor software releases and impact.
Coordinates and monitors updates and the installation of upgrades and patches.
Recommends application enhancements or changes that may involve custom design, integrations, and third-party products.
Participates in the design, development, and implementation of test and production objects.
Defines user requirements and performs configuration, change management, and testing activities.
Develops and maintains documentation related to the system.
Communicates system enhancement or changes as needed.
Plans and directs staff implementation of small to medium technical projects related to system as needed.
Regularly communicates with internal leadership to assess efficacy of system and discuss improvements and new features.
Assists in the design, development, implementation and administration of departmental and campus wide applications and systems.
Assists in making recommendations for the selection of technology solutions to align with business strategies.
Provides basic procedural and technical guidance to functional areas regarding technology usage and management.
Works with other lead workers to facilitate technology needs in their respective areas to support the university function.
Works to stay current on technologies in the field of information technology specifically in higher education.
Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Work closely with other IT staff at peak times for coverage of systems and services.
Lift, move and relocate computer network equipment. Skills and Abilities: Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Works well with others. Required Documents:
54500 - Enterprise Applications
Advertised Salary: $57,000. Salary commensurate with education, experiences, and other requirements. Benefits:Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.
Admin / Admin Temp Benefit Plans
FLSA: Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: N/A Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: Configures, integrates, administers, and provides advanced support of highly complex applications or services with many users. Anticipates issues and devises resolution methodology to support the business operations of the institution. Position Type: Staff Required Education: Bachelor's degree in Computer Information Systems or related field. Required Work Experience: At least two years in a business analyst or similar position. Required Licenses and Certifications: Physical Demands:- Office Environment
- Bending
- Carrying
- Moving
- Reaching
- Sitting
- Climbing
- Lifting
- Pulling/Pushing
- Standing
Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions.
Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors.
Participates in the evaluation of vendor software releases and impact.
Coordinates and monitors updates and the installation of upgrades and patches.
Recommends application enhancements or changes that may involve custom design, integrations, and third-party products.
Participates in the design, development, and implementation of test and production objects.
Defines user requirements and performs configuration, change management, and testing activities.
Develops and maintains documentation related to the system.
Communicates system enhancement or changes as needed.
Plans and directs staff implementation of small to medium technical projects related to system as needed.
Regularly communicates with internal leadership to assess efficacy of system and discuss improvements and new features.
Assists in the design, development, implementation and administration of departmental and campus wide applications and systems.
Assists in making recommendations for the selection of technology solutions to align with business strategies.
Provides basic procedural and technical guidance to functional areas regarding technology usage and management.
Works with other lead workers to facilitate technology needs in their respective areas to support the university function.
Works to stay current on technologies in the field of information technology specifically in higher education.
Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Work closely with other IT staff at peak times for coverage of systems and services.
Lift, move and relocate computer network equipment. Skills and Abilities: Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Works well with others. Required Documents:
- Cover Letter
- Resume
- Unofficial Transcript 1
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