Content Editor

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

We’re looking for a data- and detail-obsessed content editor to refine and grow the Human Interest voice. You’ll help us set a new bar for content quality and data governance, while also helping us 10x production volume. Note: This is NOT a copywriting role. But you should have the chops to rewrite a headline, rework an operational email, and drive narrative consistency. We’ve already laid the foundation for our content and editorial programs at Human Interest; now it’s time to scale our data program quickly and strategically. 

You’ll liaise between Marketing, Sales, Legal, Finance and Data teams to analyze, manage, and document troves of data—i.e., customer data, industry surveys, and third-party sources—to identify trends and summarize findings. You’ll serve as an organizational gatekeeper by editing and fact-checking content across the entire customer lifecycle (i.e., customer notifications, support articles, data reports, landing pages, blogs, etc.). You’ll know when to follow established standards and when to evolve processes, all while navigating the strict regulatory confines of the financial industry (and you welcome this as a creative challenge, not an obstacle).

You can catch grammatical mistakes from a mile away and coach teammates to avoid similar mistakes. You have a baseline knowledge of regulatory compliance (a background in finance, fintech, or a regulated industry is ideal) and know how to work across creative and technical teams. You have a passion for fact-checking claims, organizing information, and upholding strict standards of precision. You’re adept at analyzing and synthesizing vast amounts of data from multiple sources and uncovering compelling storylines for upcoming content and campaigns. You can move fast while elevating our standards and inspiring others to follow.

About the team

People talk a lot about “culture fit.” Let’s talk about our team and what we’re looking for in our next colleague. Reporting to the Manager, Content Strategy, this is an individual contributor role, but provides an opportunity to showcase cross-functional leadership with significant ownership and responsibility. As a key member of the Corporate Marketing team, you’ll work closely with cross-functional teams, including Media/PR professionals, Product Marketing, Partner Marketing, and senior leadership teams. 

Successful candidates are collaborators who work with talented professionals–we have ownership, but we collaborate and don’t work in silos–to advance financial wellness. Success here hinges on your agility and the ability to drive impactful initiatives to completion while working swiftly. This means promptly addressing communications through channels like Slack and email, efficiently completing projects with precision, and demonstrating urgency while maintaining quality. In our fast-paced tech startup, this agility also involves rapidly iterating on marketing campaigns using real-time data, quickly adapting strategies to shifting market dynamics, and proactively seizing new opportunities. Our team is defined by grit, tackling challenges directly, and ensuring strong follow-through for successful outcomes for our customers and stakeholders.

What you get to do every day

• Copyedit and proofread content for clarity, accuracy, and adherence to establishe