Supervisor, Freight Operations
XPOAbout the role
What you need to succeed as a Freight Operations Supervisor at XPO
Minimum qualifications:
· 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
· Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
· Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
· Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
· 2 years of supervisory experience
· LTL industry experience
· Positive attitude with the ability to multitask and motivate your team
· Exceptional leadership, communication, and administrative skills
About the Freight Operations Supervisor job
Pay, benefits and more:
· Competitive compensation package
· Full health insurance benefits available on day one
· Life and disability insurance
· Earn up to 15 days of PTO over your first year
· 9 paid company holidays
· 401(k) option with company match
· Education assistance
· Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
· Lead and supervise all aspects of freight operations
· Develop and implement strategic work procedures to meet the evolving demands of the department
· Evaluate, manage, assign and supervise workloads and tasks
· Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
· Ensure production goals are met by managing tonnage, payroll and other administrative functions
· Plan hourly employee schedules to meet daily operations goals and lower costs
· Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
· Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
· Ensure customer freight is processed, handled, loaded and delivered timely and damage free
· Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
· Effectively direct a team to consistently meet or exceed productivity goals
· Make recommendations regarding hiring, suspension and termination
· Develop and present action plans to improve load average and model compliance
· Participate in internal safety and engagement committees
· Train employees on safety rules and processes
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