Secure Your Future with SEPTA – A Leader in Transportation!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.

 

We are proud to be recognized as:

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

 

We are seeking to hire candidates for our Deputy Chief Technology Officer- Infrastructure & Operations (7403).    

 

Opening Date: 7/10/2025

Closing Date: 7/24/2025

Job Grade: SAM 45

Salary Range: $166,426.00-$208,026.00       

OVERALL DESCRIPTION

SEPTA seeks an innovative and strategic leader to serve as our Deputy Chief Technology Officer -Technology Infrastructure and Operations. This leadership position oversees the design, implementation, and management of the authority's enterprise-wide technology infrastructure to support business objectives and future growth. This critical leader will lead and direct all aspects of the authority's technology infrastructure, including cloud operations, data centers, network architecture, telecommunications, radio, service desk, device management, servers, storage, and system reliability. This leader is a forward-thinking leader who drives digital transformation initiatives while ensuring the scalability, reliability, and cost-effectiveness of SEPTA's technology infrastructure.

This leader oversees a diverse team of experts, including but not limited to network engineers, server administrators, technology service support specialists, and other infrastructure professionals. They leverage the strengths of team members to establish technical standards and solutions to create a culture of continuous cost optimization. This leader collaborates closely with the Chief Information Security Officer (CISO) and Chief Enterprise Architect to ensure that the infrastructure group actively leverages emerging technology. The Deputy Chief Technology Officer-Technology Infrastructure and Operations evangelizes cost-optimized, reliable, and business-focused technology infrastructure solutions leveraging mature infrastructure service and vendor management processes.

The Deputy Chief Technology Officer-Technology Infrastructure and Operations reports to SEPTA's Chief Technology Officer.

SPECIFIC RESPONSIBILITIES

1. Responsible for developing and executing a comprehensive authority-wide infrastructure strategy including modernization of information and operational technology infrastructure.
2. Leads and directs the strategic design, management, and implementation of SEPTA's enterprise infrastructure including both information and operational technology.
3. Direct the development of a comprehensive sourcing strategy for SEPTA's infrastructure and provide executive oversight for strategic vendor and partner relationship management.
4. Manage a team of technology professionals including other technology leaders, systems administrators, network and server engineers, service desk and other technology specialists.
5. Provides guidance and mentorship to team members, fostering a culture of innovation, collaboration and continuous learning.
6. Develop and manage relationships with external vendors, technology partners, and third-party service providers.
7. Lead and ensure infrastructure resilience by executing strategies that improve reliability, tolerability, and disaster recovery readiness of information and operational technology.
8. Leads rationalization, consolidation, improvement, replacement, and upgrade of network, server, device, cellular and radio systems and fiber including cost-effective transition to cloud services.
9. Establish and enforce infrastructure standards, policies and procedures to ensure security, compliance and operational excellence.
10. Manage daily operations of critical technology systems including servers, storage, network, cloud environments and data centers.
11. Manages infrastructure costs by deploying cost-effective solutions, managing licenses, and identifying areas to implement process improvements. Works with key stakeholders to measure and prioritize technical debt remediation.
12. Lead cloud adoption (at scale), including establishing governance mechanisms, delivering migrat