Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As the Assistant Facilities Manager for our prestigious Omnicom account, you will play a critical role in delivering operational excellence across a dynamic corporate environment. This position serves as a key operational leader responsible for the comprehensive delivery of integrated facilities management services, ensuring business continuity, financial performance, and exceptional service quality. You'll work closely with C-suite executives and senior stakeholders, managing everything from advanced work order systems and vendor relationships to sustainability initiatives and emergency response coordination. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this role, you'll be at the forefront of that mission. You'll lead initiatives that optimize building performance, drive cost savings, and support our client's real estate operations, all while fostering a culture of safety, collaboration, and continuous improvement. This is an opportunity to make a tangible impact in a high-profile environment where your expertise in facilities management, financial acumen, and relationship-building skills will directly contribute to both client satisfaction and JLL's reputation for excellence.

What your day-to-day will look like:

• Execute comprehensive work order management using advanced CAFM systems, ensuring all service requests are completed within SLA parameters while maintaining detailed documentation

• Provide expert customer service and operational support to C-suite executives and senior stakeholders, serving as a trusted point of contact for facilities-related needs

• Oversee vendor relationships and performance, working with procurement teams to competitively bid service contracts and ensure cost-effective, high-quality service delivery

• Support P&L management activities, identifying and implementing operational cost savings initiatives to meet client budget targets and profitability goals

• Coordinate sustainability programs including energy management, waste reduction, and recycling initiatives, monitoring building systems performance through BMS analysis to optimize consumption

• Lead HSSE activities and compliance efforts, conducting assessments, reporting incidents, and ensuring all team members complete required safety training

• Manage facility documentation and regulatory reporting to maintain audit readiness and compliance with all local, state, and federal requirements

• Foster collaborative relationships across internal teams and client stakeholders, proactively identifying emerging needs and developing innovative solutions to complex operational challenges.

Required qualifications:

• Progressive experience in corporate facilities management with demonstrated expertise in delivering integrated FM services in complex environments

• Proven track record of managing vendor relationships, service contracts, and procurement activities to ensure quality and cost-effectiveness

• Strong financial acumen with hands-on experience managing budgets, P&L oversight, and implementing cost optimization programs

• Solid understanding of building automation systems, energy management practices, and sustainability frameworks

• Experience using CAFM or similar work order management systems to track service delivery and maintain compliance documentation

• Demonstrated ability to provide exceptional customer service to senior executives and stakeholders in fast-paced corporate settings

• Strong leadership capabilities with experience fostering team collaboration and driving continuous improvement initiatives

• Excellent communication skills with the ability to influence stakeholders and build trusted relationships across all organizational levels

Preferred qualifications:

• Bachelor's degree in Business Administration, Engineering, Facilities Management, Operations Management, or related field

• Experience managing facilities for corporate clients in professional services, media, or communications industri