Senior Program Coordinator, Graduate Student Center (Student Services Professional III)

Job Title

Senior Program Coordinator, Graduate Student Center

Classification

Student Services Professional III

Auto Req. ID

557307

Salary Range

Classification Range $5,540 - $7,893 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Graduate Studies department within the Division of Academic Affairs is dedicated to providing innovative, high-quality graduate education that equips students with advanced knowledge and practical skills. Through a strong emphasis on teaching, research, creative activity, and collaborative learning, the department prepares graduates to serve as impactful contributors and catalysts for change in their communities. We seek an exceptional individual to join our team as the Senior Program Coordinator, Graduate Student Center (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The Senior Program Coordinator of the Graduate Student Center (GSC) works in collaboration with the Executive Director for Graduate Studies and the Graduate Studies team to support graduate student success by providing essential academic graduate student services. The Senior Program Coordinator will work in several key areas aligned with the university’s strategic plan and Graduate Studies’ mission, including eliminating equity gaps and building pipelines for underrepresented students, supporting graduate degree retention and completion, enhancing the graduate Titan experience and connection to the university, and fostering community engagement efforts.

The position will lead the GSC student assistants, oversee center activities, recruitment, and track expenses. Serve as a resource for prospective graduate students by providing advising, information, and assistance in applying to graduate school. Helps students make connections to program advisors, university resources, and information about how to succeed in graduate school. Develop and implement an orientation program and onboarding resources for graduate students, including outreach and recruitment strategies. Organize and facilitate graduate workshops and events that help graduate students succeed in their programs, assist in career development, or create a unifying identity for graduate students. Develop and implement a communication plan with students, such as a graduate student newsletter. Coordinate awards and scholarship program. Collect and analyze data in support of the center’s efforts. Other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written c