Multisite Operations Associate

Job Title: Multisite Operations Associate

Ministry/Department: Operations

Reports to: Multisite Operations Director

Status: Full-time, non-exempt

Supervisory Role: No

Objective

The Multisite Operations Associate will support, resource and partner with the campus Minister of Operations (OM) at assigned campuses in operational responsibilities. This role will act as a central contact and support provider for all operations ministries (Daily Operations, Facilities, IT, Safety and Security and Hospitality).

Key Responsibilities

Campus Operations

• Support the overall operations of assigned campuses in partnership with the OM
• Support campus documentation, central communications, feedback processes and vendor relationships
• Partner with the OM to build and develop Operations serve teams
• Oversee serve staff recruitment, training standards and team development for Nehemiah, Hospitality, IT, Operations and Facilities Ministry serve teams
• Support facilities, events and campus improvement projects

Events

• Organize operational logistics for key momentum events (Easter, Beach Baptism, Saturated and Christmas) including parking, overflow and baptism support

Serve Staff

• Manage a dedicated serve team to support campus launches, improvements and special events

Special Projects

• Support capital projects by securing vendor quotes and serving as the onsite contact during execution
• Support oversight of campus assets and facility needs
• Support the OM in organizing serve days and operational initiatives
• Support campus launches and resource future OMs
• Perform other duties as assigned

Competencies

• Model The Church of Eleven22® mission, vision and core values
• Maintain strict confidentiality
• Adapt effectively to change in a dynamic ministry environment
• Communicate proactively, clearly and professionally
• Build and maintain authentic relationships with individuals and teams
• Maintain proficiency in Microsoft Outlook, Word and Excel
• Practice strong organizational, time-management and prioritization skills
• Model spiritual maturity while actively encouraging and discipling serve staff
• Apply sound judgment and strong problem-solving skills
• Exhibit a strong work ethic

Education and Experience

• One year of ministry experience preferred
• Two years of experience in operations 
• High school diploma or equivalent
• Three to five years of relevant experience in one or more of the following areas:
  • Building maintenance, vendor relationships and other facilities-related tasks
  • Overseeing and supporting capital improvement projects
  • Facilitating large-scale events with complex logistical requirements

Position Type/Expected Hours of Work

Work Hours Expectations: 40 hours or more.

Schedule Expectations: General days and hours of work are S