Deckhand | City Cruises Norfolk ( must be able to work weekends!)
Hornblower GroupAbout the role
City Experiences is seeking Deckhands for its City Cruises, Norfolk, VA Operations.
About Us:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The successful Deckhand will Assist the Captain and supervisory personnel in maintaining vessel equipment and systems such as HVAC, engine, and technical equipment and maintain the cleanliness and safety of all common areas.
About You:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Essential Duties & Responsibilities:
- Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT
- Follow safety procedures in order to ensure the protection of passengers and vessel
- Participate in routine safety drills to prepare for major incidents
- Handle lines to moor vessels to pier
- Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
- Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment
- Maintain the cleanliness and safety of all common areas
- Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses
- Load or unload materials from vessels; gather and remove trash from vessel
- Service, clean, and supply restrooms
- Be prepared to begin work at scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Other duties as assigned
Minimum Qualifications:
- High School Diploma (or GED or High School Equivalence Certificate) preferred
- Must be at least eighteen (18) years of age
- Pre-employment and on-going random drug testing is required for all marine personnel
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must possess a service orientation – actively looking for ways to help others
- Energetic and enthusiastic personality essential
- Will work for extended periods of time without sitting
- Must be able to lift up to fifty (50) pounds
- Must be able to throw mooring lines from ship to pier
- Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays
- May be required to apply for a Transportation Workers ID Card
- Will be required to be available for work on all major holidays
- Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
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