Jobs and Careers
CA
Vice President of Client Engagement and Marketing
CAIUnited States, United Statesfull_timeVerifiedPosted 5 Jun 2025
About the role
Are You Ready? CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For Life Sciences and Mission Critical industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field tested processes, and elite expertise developed over 30 years.
Our approach is simple because our Purpose informs everything we do: We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.
At CAI, we are committed to living our Foundational Principles, both professionally and personally: - We act with integrity - We serve each other - We serve society - We work for our future
At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity. For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.
Job Summary: We are seeking a Vice President of Client Engagement and Marketing to lead CAI’s global client engagement, account management, and marketing functions. This executive role is responsible for establishing and overseeing account management processes, supporting strategic planning and forecasting, and directing the overall business development strategy. The VP will provide dotted-line leadership to Directors of Client Engagement (DCEs) worldwide and will develop training programs and toolkits to enhance sales capabilities across the organization. Key responsibilities include leading sales strategy discussions, coaching on cross-selling and upselling, increasing visibility of CAI’s services, enhancing competitiveness through impactful presentations and support materials, and management and oversight of the Proposal Support team. The VP will also be accountable for submitting an annual global business development plan and budget, and reports directly to the Chief Executive Officer.
Job Requirements Experience & Background - Proven experience in sales leadership, account management, business development strategy, and marketing at a senior level. - Demonstrated success in managing global or regional sales and account management functions. - Experience in developing and executing strategic business development plans, sales processes, and marketing plans.- Proficiency in delivering effective and winning proposals and bid defenses.
Leadership & Management - Ability to establish and oversee account management processes and activities. - Experience with dotted-line management of cross-functional or geographically dispersed teams (e.g., Directors of Client Engagement, Marketing and Account Managers, and Proposal Support team members.)- Strong leadership skills with the ability to coach and mentor team members in sales techniques, including cross-selling and upselling.
Strategic Planning & Execution - Ability to support and contribute to global forecasts, annual business planning, and strategic updates. - Skilled in aligning regional strategies with overarching corporate goals. - Proven ability to coordinate and lead strategic sales discussions and initiatives.
Training & Enablement - Experience in creating and maintaining business development training programs and toolkits. - Ability to equip internal stakeholders (CMs and other agents) with the knowledge and tools to improve sales effectiveness.
Communication & Client Engagement - Strong presentation and communication skills to promote visibility of CAI's services and milestones to internal and external stakeholders. - Capable of delivering compelling, customized responses to RFIs, RFPs, and major project interviews. - Able to craft and deliver global account management plans and drive outcomes.
Tools & Competitive Positioning - Proficiency in developing tools, templates, and conte
Our approach is simple because our Purpose informs everything we do: We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.
At CAI, we are committed to living our Foundational Principles, both professionally and personally: - We act with integrity - We serve each other - We serve society - We work for our future
At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity. For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.
Job Summary: We are seeking a Vice President of Client Engagement and Marketing to lead CAI’s global client engagement, account management, and marketing functions. This executive role is responsible for establishing and overseeing account management processes, supporting strategic planning and forecasting, and directing the overall business development strategy. The VP will provide dotted-line leadership to Directors of Client Engagement (DCEs) worldwide and will develop training programs and toolkits to enhance sales capabilities across the organization. Key responsibilities include leading sales strategy discussions, coaching on cross-selling and upselling, increasing visibility of CAI’s services, enhancing competitiveness through impactful presentations and support materials, and management and oversight of the Proposal Support team. The VP will also be accountable for submitting an annual global business development plan and budget, and reports directly to the Chief Executive Officer.
Job Requirements Experience & Background - Proven experience in sales leadership, account management, business development strategy, and marketing at a senior level. - Demonstrated success in managing global or regional sales and account management functions. - Experience in developing and executing strategic business development plans, sales processes, and marketing plans.- Proficiency in delivering effective and winning proposals and bid defenses.
Leadership & Management - Ability to establish and oversee account management processes and activities. - Experience with dotted-line management of cross-functional or geographically dispersed teams (e.g., Directors of Client Engagement, Marketing and Account Managers, and Proposal Support team members.)- Strong leadership skills with the ability to coach and mentor team members in sales techniques, including cross-selling and upselling.
Strategic Planning & Execution - Ability to support and contribute to global forecasts, annual business planning, and strategic updates. - Skilled in aligning regional strategies with overarching corporate goals. - Proven ability to coordinate and lead strategic sales discussions and initiatives.
Training & Enablement - Experience in creating and maintaining business development training programs and toolkits. - Ability to equip internal stakeholders (CMs and other agents) with the knowledge and tools to improve sales effectiveness.
Communication & Client Engagement - Strong presentation and communication skills to promote visibility of CAI's services and milestones to internal and external stakeholders. - Capable of delivering compelling, customized responses to RFIs, RFPs, and major project interviews. - Able to craft and deliver global account management plans and drive outcomes.
Tools & Competitive Positioning - Proficiency in developing tools, templates, and conte
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