Manager, Business Development

Institute for Healthcare Improvement

Manager, Business Development

Full Time, Remote (USA)

About IHI

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

Position Summary:

Reporting into the Director of Business Development, the Manager, Business Development will support the team on proposal development processes and other BD functions. Additionally, manage one or more subregion or focus area. They will also lead standard proposals independently and co-lead complex proposals with other team members.

Position Responsibilities:

Responsibilities include but are not limited to the following:

Proposal and Business Development Support

• Lead standard proposals independently, and co-lead complex proposals with other team members.
• Support team on all other proposal development processes through administration, coordination, and documentation.
• Conduct research and analytics for proposal and general BD needs.
• Draft and edit concept documents, proposals, presentations, agreements, and budgets.

Track grants for potential business opportunities and coordinate compliance to regulatory standards (including those set by USAID, HHS, and various foundations)

BD Team Operations and Strategic Support

• Identify and implement change ideas for improvements in BD processes.
• Support and contribute to documentation of BD knowledge, processes and standard work.
• Support subregional lead in tactical revenue planning and BD pursuits

Position Knowledge, Skills and Abilities:

• Awareness of competitive analysis and market trends.
• Advanced writing skills, allowing them to lead the proposal writing process
• Comprehensive knowledge of business operations and management principles.
• Proficient project management skills, including resource allocation, risk management, and performance tracking.
• Advanced skills to proactively and reactively problem-solve
• Advanced proficiency with CRM software.
• Proficient knowledge of regulatory practices and basic compliance
• Skilled in leading data collection and analysis efforts, ensuring the accuracy and relevance of information to support strategic initiatives.
• Ability to lead relationship-building initiatives by coordinating with key stakeholders to ensure alignment and support for proposal strategies.
• Ability to develop and implement business strategies that align with organizational goals and drive proposal success.
• Ability to make informed and timely decisions that enhance proposal outcomes and align with organizational priorities.
• Commitment to IHI Values
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

• Bachelor's Degree or equivalent work experience
• 5-7 Years of experience in a related field (proposal development, non-profit business development, etc.)
• Professional level written and verbal English proficiency
• Microsoft Office Proficiency:
  • Intermediate: Teams, Outlook
  • Advanced: Word, PPT, Excel
• Experience working within a CRM Software
• Ability or willingness to travel occasionally

Preferred

• Additional cer