Guest Relations Associate - FT/Days - Methodist Hospital

Are you looking for a role that showcases your passion and excitement about helping others? Would you like to be a part of a team that is celebrated for making a difference in the lives of every patient? We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day!

Details: This position is full-time, 40 hours a week. This position will be working day shift hours.

What we offer:

• Great benefits including Medical, Vision, and Dental insurance that you can sign up for within your first 30 days!
• Hourly differential for evenings/nights/weekends/holidays!
• A supportive and team-oriented work environment.
• Opportunities for advancement.
• Paid time off and more!

What you will do:

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

What you will need:

• High School Diploma/GED required.
• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.