Senior Manager, Workday Development

See yourself at Twilio

Join the team as Twilio’s next Sr. Manager, Workday Development.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is seeking a highly skilled and experienced Workday Leader to join our team as a Senior Manager of Workday Development. As an expert in Integration, Reporting, Prism, and Extend, you will play a pivotal role in enhancing and optimizing our Workday platform to support the professional growth of our Twilions.

This proactive leadership role involves collaborating with internal People teams to implement, optimize, and maintain the Twilio Workday platform. The successful candidate will serve as a subject matter expert, maximizing system efficiencies to meet both strategic and operational business needs. Join us in leading a dynamic team within a fast-paced, high-growth, and competitive technology company.

 

Responsibilities

In this role, you’ll:

• Strategic Partnership: Collaborate with internal teams and vendors to translate business needs into innovative integration, reporting, and custom business process solutions. Maximize integrations, reports, and Extend functionalities to meet strategic and operational business requirements. Assist in the efforts to develop and execute the Workday strategy and roadmap inclusive of application upgrades, enhancements, and implementation activities that address business plans, vendor product developments and support requirements, while ensuring alignment with business needs and objectives.
• Data Integrity: Ensure accountability for data integrity, including quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces. Proactively maintain data integrity through audits, reports, and other means.
• Team Leadership: Manage the performance, development, and training of direct reports to cultivate a highly skilled and engaged workforce. Coach, teach, guide, motivate, and inspire the team, setting goals and ensuring deadlines are met.
• Stakeholder Collaboration: Partner with internal stakeholders to develop technology solutions, process improvements, and policy changes, enhancing user experience and process efficiency.
• Subject Matter Expertise: Serve as a Workday subject matter expert with a focus on People Integrations, Reporting, and Extend functionalities. Act as an internal consultant for the business, developing strategies and tactics for effective integrations and reporting with enhanced data analytics and visualization.
• Continuous Improvement: Proactively work with the team to improve system configuration, integrations, and reporting, advancing the quality of information provided to stakeholders. Recommend changes to processes, methods and implement practices that enable the team to become high performing.Awareness and Education: Maintain and promote awareness of Workday system capabilities, new releases, and upgrades, ensuring a comprehensive understanding of their impact on existing and future functionality.
• Implementation Involvement: Participate in and contribute to all phases of internal Workday implementations, from assessing company data to configuring and testing within the Workday system.
• Business Relationship Building: Build strong internal relationships with key business leaders to define and understand strategic and tactical data requirements.
• Confidentiality: Maintain the strictest confidentiality in all work aspects and ensure continuous data integrity.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

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