Head of eCommerce, Timberland Americas

At Timberland, we’re a force of nature.  We’re a team that steps outside, works hard together, and moves the world forward.  The brand is widely recognized as the arbiter of boot culture.  With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community. 

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture.  If you can see yourself working side-by-side with a team of fun, adventure-loving people, Timberland just may be the place for you.  

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com.

Head of eCommerce, Timberland Americas 

You will be a trusted member of our team reporting to the Vice President/General Manager of Timberland Americas.  You will collaborate and liaise with the cross functional Timberland Americas Leadership Team as well as senior-level leaders within VF, key retailers, and vendors.  In addition to leading a team of Digital professionals. 

What you will do:

• Oversee the digital strategy for the Americas business, including concept development, planning, and implementing digital initiatives to achieve financial plan and long-term strategies  

• Drive the execution of business strategies with key digital partners, eCommerce, and Social Media platforms to establish a transformational business model that instills a consumer-minded, retail-centric, and hyper-digital approach 

• Drive product strategies in partnership with merchandising, planning, and buying to map opportunities based on historical results and current trends to maximize financial results (sales, margin, contribution, inventory turns) 

• Lead and develop a high-performing digital team by instilling a rigorous performance management process, clear communication of the strategic direction, and direct and continual feedback.  Provide opportunities for development to grow the team's skill set and talents 

• Be an expert in the digital space to identify new technologies and trends. 

How you will do it:

• Collaborate with Digital Marketing to deliver digital storytelling and drive qualified traffic channels through search engine affiliate program management, social media, and other online programs.
• Partner with digital technology on design, architecture, and back-end solutions for enhanced site functionalities to ensure an ideal consumer experience 
• Engage third-party vendors and implement solutions for improved customer acquisition, conversion, and site optimization to drive revenue and profitability.

What success looks like:

• You are adaptable with innovation and innovative thinking while continuously learning and driving results 
• With your management skills in business acumen, customer focus, driving execution, operational decision making, and selecting talent, you will build strategic work relations with trust, communication, and commitment while leveraging cultural diversity
• In building and maintaining a successful team, you coach and develop others with empowerment and by facilitating change

Skill for Success:

Years of Related Professional Experience:  10-12 years of progressive experience in digital/eCommerce, with five years of managerial experience

Formal education and subsequent undergraduate/graduate degrees such as a bachelor’s or master’s degree, preferably in a related field, are nice to have, but we are most interested in your total experience and professional achievements. 

• What we expect you already know/have:

  • You are a self-starter, highly organized, and able to work well with individuals at all levels
  • Strong interpersonal skills and success in working cross-functionally to achieve results
  • The ability to work in a dynamic, fast-paced environment and demonstrate flexibility, understanding, and problem-solving skills
  • Impactful communication skills across all levels of the organization
  • Advanced analytical and problem-solving skills
  • A proven ability to lead and develop successful teams
  • Proficient PC skills
  • The ability to travel domestically up to 20 percent of the time. 

• What we will teach you:

• Career ownership, enabling you to build your knowledge and experien