Patient Financial Representative

About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.    We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana’s top places to work. Recently, we’ve experienced exponential growth so we’re looking to expand our dynamic Revenue Cycle Team to support this growth and help us to improve the lives of more than 200,000 mobility users.   If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!     Why You Should Apply:

• We offer competitive pay, health benefits along with a generous 401 (k) match, and growth opportunities
• Guided Orientation Process at our Headquarters
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Continuing Education Opportunities
• Network of Support (health and well-being)

  Summary The Patient Collections Representative, under the direct supervision of the Patient Collections Manager, shall have responsibility for collecting all current and outstanding monies due for services provided.   Education and Experience

• High School Diploma

  Essential Job Duties And Responsibilities include the following. Other duties may be assigned as necessary.

• Contacts patients regarding outstanding balances and payoffs
• Establishes payment plans to help patients manage payment of bills
• Sends delinquent accounts to collection agencies
• Requests payment and collects balances as identified on the account
• Responds to patient billing and statement inquiries
• Researches outstanding account balances and takes steps necessary to resolve payment issues

  Job Knowledge, Skills, Abilities, Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic computer skills including but not limited to data entry
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines